OIS loadsheet broken if using GSX and aircraft frozen (v1.0.2)

[Bluu]

When loading the aircraft through GSX the passenger number still shows 0/324 and the ZFWCG also shows 0%.  Is this something that is being worked on or should GSX only be used for pushback then?

Also to add with this edit that when pushing back the aircraft just froze. Can press buttons and switched but nothing does anything so even after 2 updates it is still 100% ununsable and not worth nearly 100€.

Edited Tuesday at 12:03 AM by Bluu
added a section and title for a plane freeze

[richboy2307]

On 3/11/2025 at 7:44 AM, Bluu said:

When loading the aircraft through GSX the passenger number still shows 0/324 and the ZFWCG also shows 0%.  Is this something that is being worked on or should GSX only be used for pushback then?

If you're using GSX to request boarding/refuelling, it does so progressively and the values will only update after the process is completed by GSX.

If you're a non-GSX user or don't request boarding/refuelling via GSX first, you can set your fuel/payload using the loadsheet's ZET ZFW and SET FUEL page.

On 3/11/2025 at 7:44 AM, Bluu said:

Also to add with this edit that when pushing back the aircraft just froze. Can press buttons and switched but nothing does anything so even after 2 updates it is still 100% ununsable and not worth nearly 100€.

Apologies you had a crash but please try after 1.0.3 update as this has been focused on stability and addressing the reproducible crashes. However if you still have a crash, then please use below guide to Verify & Report the Crash with all the requested information.

Thanks!

[Bluu]

Yes I know GSX loads progressively but even after after boarding and refueling has been completed the loadsheet says 0 passengers and 0% ZFWCG. The fuel loads fine and the aircraft shows the correct fuel. Every time I want to try and do a flight I just have to set ZFW directly from the loadsheet without GSX to get the aircraft loaded.

Just as a little side noted. It is a little difficult to follow the official instructions to troubleshoot the A350 when all the guides and stuff are for MSFS2024 even for the 2020 version because the 2 simulators are a little different in some places.

[richboy2307]

4 minutes ago, Bluu said:

Yes I know GSX loads progressively but even after after boarding and refueling has been completed the loadsheet says 0 passengers and 0% ZFWCG. The fuel loads fine and the aircraft shows the correct fuel. Every time I want to try and do a flight I just have to set ZFW directly from the loadsheet without GSX to get the aircraft loaded.

Can't say I've seen that. Just tried to load via GSX on 2020 before replying to you and saw the values update after GSX has successfully completed boarding. Can you confirm your simbrief plan is imported on GSX prior to boarding?

If yes, can you please also share your GSX Settings so we can try to reproduce the above.

5 minutes ago, Bluu said:

Just as a little side noted. It is a little difficult to follow the official instructions to troubleshoot the A350 when all the guides and stuff are for MSFS2024 even for the 2020 version because the 2 simulators are a little different in some places.

Thanks for the feedback. I'll update the images/instructions to reflect the 2020 UI. But apart from the visual differences, its essentially the same in both sims, especially on the cosole.

Thanks!

[Bluu]

Updated GSX and now it won't even load more than 1 passenger apparently. I synced Simbrief everywhere you could so so in the aircraft. This is the Ground menu and Loadsheet after ~20 minutes of waiting. What setting from GSX should I send?

 

Maybe I've got a little confused but atleast the console to verify a WASM crash was a little different in FS2020 compared to the FS2024 guides to do so but I could be wrong. The current ones do still get the job done but maybe for some it would be easier if FS2020 had it's own pictures as well.

[richboy2307]

Yeah this is what it shows during boarding (except the ZFW and FUEL LOAD fields, those remain empty unless you manually input or click the SIMBRIEF IMPORT on top right). However at the end of boarding the TOTALS and ZFWCG should update to reflect the final loaded value.

Weird that its not updating, like the boarding complete flag is not being read properly by the OIS. Anyways, reported for the team. But please also your GSX settings in case its relevant.

The settings on the GSX menu. Just the SIMULATION page You will need to disable the OIS "GSX INTEGRATION" option to be able to access this menu.

 

Thanks!

[Bluu]

10 hours ago, richboy2307 said:

Yeah this is what it shows during boarding (except the ZFW and FUEL LOAD fields, those remain empty unless you manually input or click the SIMBRIEF IMPORT on top right). However at the end of boarding the TOTALS and ZFWCG should update to reflect the final loaded value.

Weird that its not updating, like the boarding complete flag is not being read properly by the OIS. Anyways, reported for the team. But please also your GSX settings in case its relevant.

The settings on the GSX menu. Just the SIMULATION page You will need to disable the OIS "GSX INTEGRATION" option to be able to access this menu.

 

Thanks!

Here is my GSX simulation tab settings. It's mostly default from what I can remember. I'm somewhat new to GSX only have been using it for a couple months now so I'm not 100% of what are all the settings I should be using.

Edited 1 hour ago by Bluu