GSX integration issues

[steffanu]

Hi,

Tried a couple of flights now, GSX loads the passengers but doesn't actually load all passengers in the aircraft. - I had to manually load the plane using the tablet.

If you use the GSX control function, clicking on next page doesn't display the next page if you need to choose a gate for example which isn't on the first page in GSX.

 

[Emilien Simoud]

Same problem...

[Xperiaplay]

I got the same problem It stops half way with the passengers and cant add the rest since it will reste back to last what GSX entered. Fuel and Cargo/bags are correctly loaded.

[srce]

Yep, same problem

[srce]

When I try to refuel, I get a GSX menu, select refueling level, with options 25%, 50% etc rather than it using the loadsheet value.

[Tarek1991]

Same here!

[Speedbird643]

First time I flew the GSX menu gave me the option to fuel to the Simbrief level; second time I just had the regular percentages.

I've also had the discrepancy in passenger loading; and unless I use the EFB to load the aircraft get no value for the ZFWCG

[MPO910]

GSX Integration is activated. When openeing GSX menu in the OIS, click on GSX next page in OIS does nothing. 

[Dreadnought1906]

I've seen the same incomplete boardings, both when loading from busses and jetways.

Fuel loading usually does ok, but I've had one flight with a lot of fuel requested (almost 100 tons) using trucks, which have to be swapped out now and then, where it got to about 65 tons and then stopped.

 

[Dreadnought1906]

Another problem is when the plane spawns with more fuel than needed.  I spawned with 33 tons of fuel, but it was a short flight and I only needed 17 tons.  GSX couldn't handle it.

I'm pretty new to GSX, but I think this is more their problem than Inibuilds.

[xwind007]

GSX won’t load passengers. Even with gsx integration off Im struggling to load payload. I can load fuel instantly, but when i click on set ZFW, the plane loads passengers and cargo, but then instantly returns back to 0 for everything. Help!

[Dreadnought1906]

I just did a flight where GSX loaded 350+ passengers and Offloaded fuel to get the 19 tons needed, flawlessly.  I didn't have to correct my weights or anything.

So the GSX integration CAN work properly, but it's spotty.

[steffanu]

3 hours ago, Dreadnought1906 said:

I just did a flight where GSX loaded 350+ passengers and Offloaded fuel to get the 19 tons needed, flawlessly.  I didn't have to correct my weights or anything.

So the GSX integration CAN work properly, but it's spotty.

I haven't managed to do a flight yet where GSX worked fine... 

[Anelson7751]

I'm having an issue with the GSX integration not closing the fuel panel on the wing after it is done refueling. I can't seem to close it myself even pressing the button on the EFB, though me not being able to close it might be user error.

[Dreadnought1906]

10 hours ago, Anelson7751 said:

I'm having an issue with the GSX integration not closing the fuel panel on the wing after it is done refueling. I can't seem to close it myself even pressing the button on the EFB, though me not being able to close it might be user error.

That I have seen a lot, where the fueler just hangs out near the wing.  Just tell GSX to prepare for pushback and it seems to sort itself out.

[danhenri]

By default, 24 000 kg of fuel are loaded in the plane on cold and dark, that's why GSX cannot load the plane according to the Simbrief loadsheet if you planned less. An option allows then to load the Simbrief amount of fuel and then the GSX OIS menu is closing. But you have to click on the fuel button to load the plane correctly. Of course, I think this default amount of fuel may be changed somewhere, to get only 10 000 kg on C&D for example. But for long flights, it would take a long time to refuel the plane. 24 000 kg is probably the best compromise...

Same thing for the passengers boarding : it takes 10 mn for GSX to board about 150 pax and I think that's why the boarding sequence is achieved before the total of passengers is reached, if their number exceeds 150 or so. Once the boarding is completed, I click on the pax tab and I get the correct figure.

Perhaps it would useful to add something on GSX integration in the FAQ's page.

Edited March 1 by danhenri

[BasileD]

Most important in my opinion is that the ZFWCG is not updated if we board only via GSX which is kind of limiting unfortunately 

[programador7003]

On 3/1/2025 at 3:57 AM, danhenri said:

By default, 24 000 kg of fuel are loaded in the plane on cold and dark, that's why GSX cannot load the plane according to the Simbrief loadsheet if you planned less. An option allows then to load the Simbrief amount of fuel and then the GSX OIS menu is closing. But you have to click on the fuel button to load the plane correctly. Of course, I think this default amount of fuel may be changed somewhere, to get only 10 000 kg on C&D for example. But for long flights, it would take a long time to refuel the plane. 24 000 kg is probably the best compromise...

Same thing for the passengers boarding : it takes 10 mn for GSX to board about 150 pax and I think that's why the boarding sequence is achieved before the total of passengers is reached, if their number exceeds 150 or so. Once the boarding is completed, I click on the pax tab and I get the correct figure.

Perhaps it would useful to add something on GSX integration in the FAQ's page.

Confirm, the update of GSX to the last release is nothing change. Only 150 pax has been boarded, and bording has been complete. May be iniBuild say, how we can resolve the problem?

[ekosif]

I always load the aircraft from tablet first and then select GSX to board. It is working with this way with correct PAX numbers

[mseder]

It's obvious that the GSX integration is a mess and doesn't seemed to be tested that much before the 72 Euro launch

Here are the procedures I use that repeteadly takes me to a point where GSX do its  job and the ZFW, ZFWCG and BLOCK values are set according to Simbrief
Please let me know if things are working or not working or if there is another procedure that works better.

- Ensure that in the GSX "customize aircraft" settings has "Show MSFS Fuel and Cargo...." checked 
- Start flight and restart GSX (restarting coautl is not enough) from outside like from the taskbar
- Aircraft: Turn on PWR Bat + ext pwr
- EFB "FLT OPS STS" click "Simbrief Import"
- EFB "GROUND" Enable GSX
- GSX Menu Request refueling and boarding
- EFB "LOADSHEET" click Simbrief Import 
- SET ZFW & FUEL (Could be done before  the GSX Request as well, as stated by ekosif above)
- GSX Message: Refuel complete
- GSX Message: Boarding started
- GSX ask for an amount of fuel. Sometimes the simbrief choice is there, problem solved and sometimes not. Often it doesn't matter what amount of fuel to the aircraft that is chosen, it anyway will be what is set in the EFB LOADSHEET. Choose any but check out when doing the Fuel & Payload the amount and correct if neccessary
- GSX Message: fueling starting (yeah and a moment ago it was complete?)
- GSX now thinks refueling is complete with the Simbrief value
- GSX opens cargo doors
- Boarding starts and is increasing in the EFB loadsheet view... after a long while
- GSX closing cargo doors
- GSX Message: Boarding complete

But TOW and CWCG is still empty in the FCU

- FMS FUEL & Loading update the ZFW, ZFWCG and BLOCK (check that it's according to the SimBrief value and if not, correct it: EFB "LOADSHEET" )by just click and hit enter, now the values will be reflected in the FCU
- DONE


Some reflections
----------------------

- The GSX menu sometimes needs to be clicked on twice before current status is updated

- GSX integration  is that good?
Well it's very easy to miss a message and then the loading process halts. You must have that GSX dropdown menu clicked/viewed all the time which consumes attention from working with checklist, navigation planning etc. IMO: If some systems wants to tell me something, put it in front of my face

- Sometimes there are  beeps, can't find any announcements, that just makes me nervous. What did I miss?

- What about the iniBuild Manual and the above concerns? Zero info!
 

Mats

Edited Saturday at 07:12 PM by mseder

[kosta]

I have all the GSX issues, plus no pushback... the a/c is just sitting there, after the ridiculous gear-rising-animation of the GSX truck. I somehow don't believe that the gear is decompressed while the pushback-truck is raising the gear. I might be wrong, as I am no Airbus pilot, but seems illogical.

Oh yeah, and I have to press each command in GSX twice, for it to register.

Edited Saturday at 10:02 PM by kosta