Systems suddenly dark

[cpschulz]

Hello, at 24th and 25th December, I was flying the A310 on short trips (Go araound at EDDR and very short trip from EDFH to EDDR). In every case I started from a parking position (cold&dark). Since the next session at 26th December, the knobs, screens and buttons not responding (no lights, the screens a black, no pack sound). I deleted alle the A310 folders (WASM, streamed and also simobjects) but that has no effect. Furthermore, the community folder was cleared (empty folder) and the exe.xml is deactivated. Still no effect. There was no software or hardware change between the sessions ot 25th and 26th December and i have no glue what happend or what is the reason for that issue. Therefore I kindly ask for some information, thanks a lot in advance and regards, Claus-Peter

Edited yesterday at 01:47 PM by cpschulz

[richboy2307]

1 hour ago, cpschulz said:

There was no software or hardware change between the sessions ot 25th and 26th December and i have no glue what happend or what is the reason for that issue. Therefore I kindly ask for some information, thanks a lot in advance and regards, Claus-Peter

There has been no change on the A310 package (version). However as these packages are streamed first party content, please reach out to MS Support via their Forums or Zendesk for further support in this regard.

Thanks!

[cpschulz]

Hello and thank you for reply, a ticket is submitted.

[GaryS]

I am having this same issue. Systems will not start, no avionics. Battery switch lights light up but don't turn anything on. EXT power light is on but it does not do anything. It all worked on the 24th of December.