A300 CTD while loading into the sim

[airbadger]

I'm encountering a CTD in the following situation:

• Livery - DHL D-AEAF
• Airport - Aerosoft EBBR/Brussels 
• Optimized texture option

I've done three load-ins in this scenario and it has crashed 2 out of 3 attempts. 

Error in event viewer:
Faulting application name: FlightSimulator.exe, version: 1.35.21.0, time stamp: 0x656896c5
Faulting module name: mf3055c24e74fe5af_0.dll, version: 0.0.0.0, time stamp: 0x658dee81
Exception code: 0xc0000005
Fault offset: 0x0000000000dd7094
Faulting process id: 0x2c08
Faulting application start time: 0x01da3a50b40d566b
Faulting application path: D:\SteamLibrary\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Faulting module path: C:\Users\alex7\AppData\Roaming\Microsoft Flight Simulator\packages\inibuilds-aircraft-a300-600\mf3055c24e74fe5af_0.dll
Report Id: 5c3534de-578b-4bea-a999-702410e528c8
Faulting package full name: 
Faulting package-relative application ID: 

[CharlySeven]

Same here.

[Marcocessna84]

Am getting the same problem with UPS /KSDF/ HIGH END PC/ regular settings. Yesterday I had no problems 

[donkeys]

Also had this issue twice loading into the airport. 

[thestels2020]

if you have problems with CTD then try downloading the liveries again from the forum, it should help

 

[cconesa]

Out of interest, did you have the exterior light fix available at flightsim.to installed?

(that is, prior to the release of update v1.01)

Edited December 29, 2023 by cconesa

[Deleted Account]

Thanks, we are already looking into this 🙂

[cconesa]

Is this a similar situation we are experiencing with the A310?

[Marcocessna84]

So, 

Turns out since I am using FS Realistic this program has caused my sim to crash when it was not loaded and I had the A300 loading. Not 100% sure if this was or was not the reason. I figured it should be shared just in case anyone else is running it in the backround. 

Cheers. 

[Marcocessna84]

@CharlySeven

are you running any programs (add on) parallel to starting the sim? Have you tried to reinstall the A300 newly and see if the same problem persist? I had FS Realistic starting and when cancelling it without proper uninstalling it caused my sim to crash now mind you I have a high end pc. 
 

Can you check your event viewer at the next CTD and let us know. Thanks  

[pizzamonster]

This what I have today: 

 

Log Name:      Application
Source:        Application Error
Date:          30/12/2023 13:01:11
Event ID:      1000
Task Category: Application Crashing Events
Level:         Error
Keywords:      
User:          ------
Computer:      ------
Description:
Faulting application name: FlightSimulator.exe, version: 1.35.21.0, time stamp: 0x656896c5
Faulting module name: m44477453e77732a1_0.dll, version: 0.0.0.0, time stamp: 0x658ffb41
Exception code: 0xc0000005
Fault offset: 0x0000000000dd6704
Faulting process ID: 0x0x77B8
Faulting application start time: 0x0x1DA3B1EF5493616
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Faulting module path: C:\Users\------\AppData\Roaming\Microsoft Flight Simulator\packages\inibuilds-aircraft-a300-600\m44477453e77732a1_0.dll
Report ID: 4b183ff1-a76e-4a60-8245-75aa460908d4
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
    <EventID>1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2023-12-30T13:01:11.6795671Z" />
    <EventRecordID>118354</EventRecordID>
    <Correlation />
    <Execution ProcessID="28344" ThreadID="12564" />
    <Channel>Application</Channel>
    <Computer>------</Computer>
    <Security UserID="S-1-5-21-191062279-3466083606-1090172664-1002" />
  </System>
  <EventData>
    <Data Name="AppName">FlightSimulator.exe</Data>
    <Data Name="AppVersion">1.35.21.0</Data>
    <Data Name="AppTimeStamp">656896c5</Data>
    <Data Name="ModuleName">m44477453e77732a1_0.dll</Data>
    <Data Name="ModuleVersion">0.0.0.0</Data>
    <Data Name="ModuleTimeStamp">658ffb41</Data>
    <Data Name="ExceptionCode">c0000005</Data>
    <Data Name="FaultingOffset">0000000000dd6704</Data>
    <Data Name="ProcessId">0x77b8</Data>
    <Data Name="ProcessCreationTime">0x1da3b1ef5493616</Data>
    <Data Name="AppPath">C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe</Data>
    <Data Name="ModulePath">C:\Users\--------\AppData\Roaming\Microsoft Flight Simulator\packages\inibuilds-aircraft-a300-600\m44477453e77732a1_0.dll</Data>
    <Data Name="IntegratorReportId">4b183ff1-a76e-4a60-8245-75aa460908d4</Data>
    <Data Name="PackageFullName">
    </Data>
    <Data Name="PackageRelativeAppId">
    </Data>
  </EventData>
</Event>

[Emma Peel]

Same on my system. It happend while loading the cargo version, update 1.0.1 had already been installed. A retry with exactly the same settings has been successfull.

Maybe the Event Log entry regarding to the CTD may be helpful:

===

Name der fehlerhaften Anwendung: FlightSimulator.exe, Version: 1.35.21.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: mf3055c24e74fe5af_0.dll, Version: 0.0.0.0, Zeitstempel: 0x6590118d
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0000000000dd6ea4
ID des fehlerhaften Prozesses: 0x0x2AD4
Startzeit der fehlerhaften Anwendung: 0x0x1DA3B1C38738531
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.35.21.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Pfad des fehlerhaften Moduls: C:\Users\juergen\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\packages\inibuilds-aircraft-a300-600\mf3055c24e74fe5af_0.dll
Berichtskennung: ab3923ca-6f29-44fa-b7e4-36f0f5f12117
Vollständiger Name des fehlerhaften Pakets: Microsoft.FlightSimulator_1.35.21.0_x64__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: App

===

Let me know if I can do anything to support further error analysis (e. g. provide a crash dump) or do you receive WER crash dumps from microsoft anyway?

 

 

 

[pizzamonster]

I just done new liveries update from IniManager and first time load to the airport without CTD. The liveries causing this problem?

[Marcocessna84]

@pizzamonster

try do download the texture directly from the page and install them. Wonder if that might be the reason. 

17 hours ago, scottie2950 said:

As the tittle suggests I am getting a constant CTD when i click load flight but only with the passenger variant. Is the virtual cabin to much and causing it? Anyone else experiencing this or any CTD

 

On 12/29/2023 at 7:33 AM, CharlySeven said:

Same here.

 

[pizzamonster]

There was update for all liveries via IniManager 45 minutes ago so I done this and finally in the sky. Everything working for me now. Thx

[Ralgh]

Every time I have had this happen with either the A300 or the A310 I have deleted the Rolling Cache and it loaded successfully on the next try. I have Rolling Cache disabled but this still seems to be necessary. 

[Sthackrey]

I am also experiencing this. The sim does a CTD after 10 minutes of use. Doesnt happen with any other aircraft. I am using the cargo version of the A300. Unfortunately, no detailed information. Hope they resolve this as I cant use the aircraft until its fixed. Ill try the passenger version and see if that fixes it. I can confirm that I have everything up to date.

Faulting application name: FlightSimulator.exe, version: 1.35.21.0, time stamp: 0x656896c5
Faulting module name: FlightSimulator.exe, version: 1.35.21.0, time stamp: 0x656896c5
Exception code: 0xc0000005
Fault offset: 0x0000000000bd554d
Faulting process ID: 0x62e0
Faulting application start time: 0x01da3cc10543476b
Faulting application path: E:\SteamLibrary\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Faulting module path: E:\SteamLibrary\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Report ID: 895d65fd-3ed1-4c1c-a57c-bf11741fcf0e
Faulting package full name: 
Faulting package-relative application ID: 

[johe_ini_2312]

Same here today: Sim freezing when loading into a flight with a300-600r or CDT.

Yesterday all worked normally...

Name der fehlerhaften Anwendung: FlightSimulator.exe, Version: 1.35.21.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: m44477453e77732a1_0.dll, Version: 0.0.0.0, Zeitstempel: 0x658fec71
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0000000000dd45f7
ID des fehlerhaften Prozesses: 0xb60
Startzeit der fehlerhaften Anwendung: 0x01da3cc52878f1c5
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.35.21.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Pfad des fehlerhaften Moduls: C:\Users\Johannes\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\packages\inibuilds-aircraft-a300-600\m44477453e77732a1_0.dll

I now will try to reinstall the aircraft...

[Justinu]

Same here. Just reinstalled. Will advise. 

[Justinu]

Successful after reinstalling and getting liveries from the website.

 

[citadelskies]

Anything third party livery creators should do at this time to prevent this, such as naming our livery packages a specific way? I could be wrong, but from what I've read it seems that improperly structured liveries may be a cause.

A few pilots and I had the same issue with our own liveries. I am more than willing to help out if it leads to a solution.

[Deleted Account]

On 12/30/2023 at 12:54 AM, cconesa said:

Is this a similar situation we are experiencing with the A310?

From what we know so far, this is not dependant on liveries and will happen seemingly at random. As I said before, we are looking into it though and it will hopefully be fixed for the next patch.