Jump to content

Paid chargeback fee, still don’t have access to my account and scenery 1 week later


Recommended Posts

I did a charge back all the way back in December. I received a email from my credit card provider, and all it said was I can be double charged, and to file a chargeback. I check my account, and I had been double charged. After verifying, I did go back to the email and file a chargeback. I had no understanding of the impacts a chargeback can have on a vendor. I tried to call my credit card to cancel the chargeback but they told me as it has already been filed that I would have to wait for the vendor (iniBuilds) to decline the chargeback and dispute it and then at that point I can cancel the chargeback. After waiting until after the period I called to cancel the chargeback in which I was informed that iniBuilds had accepted the chargeback and there was nothing I can do. I spoke to iniBuilds and they told me that if I repay the chargeback fee, they could restore access to my account. I happily paid the chargeback fee, as I was aware that I should have contacted iniBuilds first before I did the chargeback. After I paid the chargeback fee, and the agent from iniBuilds I spoke to told me I should have access to my account I still did not have access to the account. It has been nearly a week and I have not heard anything from support, so I was hoping I could come to the forums to get access back to my wonderful scenery. Thank you for taking the time to read this

Link to comment
Share on other sites

This topic is now closed to further replies.
  • Create New...