March 11, 20233 yr Hello, I have had several issues with the AN-225 after my purchase yesterday. When I load into the plane, the FO windshield wiper is active, even though I didn't enable it. I also cannot disable it. The CPT wiper isn't enabled when I load in; however, it won't function. Both the CPT and FO fans won't function when I click on the switch. When I try to open the cargo door, it won't open, although the EFB states that it is opening/open. Lastly, the throttle animation doesn't work. When I increase throttle, only the sound effects play. I cannot physically see the throttle moving in the simulator. If I could get help, it'd be greatly appreciated. Thanks!
March 12, 20233 yr Heya! This sounds like your plane hasn't fully compiled, which is weird, as it should normally come precompiled. Out of interest; what CPU do you have?
March 13, 20233 yr Yeah, I think that unfortunately might be the issue. I THINK the AN225 needs AVX support to fully work, which your CPU doesn't provide. Your best bet is to contat Microsoft, ask them if it needs AVX and if it does ask for a refund 😞
March 13, 20233 yr Author Ah, do you recommend any specific place where I can try contacting Microsoft? Thanks.
March 13, 20233 yr 7 hours ago, Epic78 said: Ah, do you recommend any specific place where I can try contacting Microsoft? Thanks. https://flightsimulator.zendesk.com/hc/en-us/requests/new?ticket_form_id=4840648935708 You can request a refund here 🙂
March 13, 20233 yr Author I was just informed that my purchase is not refundable, is there any other way to proceed?
March 14, 20233 yr 1 hour ago, Epic78 said: I was just informed that my purchase is not refundable, is there any other way to proceed? Interesting.. Why is it not refundable? Another way to proceed would be buying a CPU that is within the minimum system specs (4th gen Intel CPU Ryzen AMD CPU with AVX support) Or you just see the purchase as a donation towards the real thing 😕
March 16, 20233 yr mine friend have intel core i5 10gen (avx supported) but have a problem with no functioning of TCAS radio and level throttle display
March 17, 20233 yr 1 hour ago, roskud said: mine friend have intel core i5 10gen (avx supported) but have a problem with no functioning of TCAS radio and level throttle display batteries on?
March 17, 20233 yr yes - batteries all 5 ON and even engine generators lit green same state as shown present if you spawn on runway too. "work" folder is empty too
March 17, 20233 yr 7 hours ago, gumbyger said: Yeah, work folder is supposed to be empty. Have they tried a reinstall? we found solution: a folder where game was installed contained Cyrillic letters (as steam allowed to link that ). after relocation to Latin folder everything works as intended
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