cjhill44 Posted April 9, 2022 Posted April 9, 2022 (edited) Hi, I recently bought and installed the fabulous London Heathrow for MSFS 2020 . However my last 2 flights into Heathrow have crashed on final approach when flying the Airbus a320 Neo. It happens when I am in close proximity of the runway or even taxiiing to the gate. I know itis the scenery that is causing this as I have had no issues with this previously. Interestingly this does not happen when taking off from Heathrow, only landing. Both have been daytime landings. Has anyone else experienced this or know how to fix it? I am running on PC with latest updates and graphics drivers installed. If this keeps happening i fear I may have to request a refund on this. Thanks Edited April 9, 2022 by cjhill44
ItayD Posted April 9, 2022 Posted April 9, 2022 Hello, Can you please check that you are running the latest version of the airport and report? You can check the version in one of those 2 ways: 1. If you bought it through the iniStore: open the iniManager and check that there are no updates available. 2. If you bought it through the in-sim marketplace: open the content manager by going to your profile and then clicking on the content manager and checking if the version installed is version 1.2.1. Can you please share your PC specs and if you are running Sim-Update 9 beta. Kind regards, Itay
cjhill44 Posted April 9, 2022 Author Posted April 9, 2022 Hi, Yes I do have the latest version of the airport, plus only installed it 1 week ago. PC Specs are... AMD Ryzen 5 1500X Quad-Core Processor 3.50 GHz 16GB RAM Windows 10 Nvidia GeForce GTX 1060 6GB I am not running Sim-Update 9 Thanks
AndyM Posted April 9, 2022 Posted April 9, 2022 If you have the deluxe version of MSFS, have you made sure that you have uninstalled the Asobo version?
cjhill44 Posted April 9, 2022 Author Posted April 9, 2022 I do not have the deluxe addition, just the standard. Do I need to uninstall anything from this? There is no asobo airport egll folder.
ItayD Posted April 11, 2022 Posted April 11, 2022 I think you are limited by your GPU memory (why we recommend at least 8GB of GPU memory). Can you try to reduce settings like textures resolution, texture supersampling, and texture synthesis? Please also list your settings before and after you reduced them. EGLL is a heavy airport therefore settings reduction might be needed. Itay
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