Hi, how are you? I'm here to report a problem with the A380: every time I try to add a runway or delete a discontinuity—every time I press the X button on “Runway”—the section where the runways should appear closes instantly, and the same thing happened to me. When I try to delete a discontinuity in the Flight Plan, I click there, and the window where the “Delete” options and other details should appear closes instantly. I don’t know what’s going on, because every time I click, the window closes immediately, and it won’t even let me select a runway. The same thing happens with the stars in the approach. I’d appreciate a response. Thank you.

This is a known issue on consoles.

Similar clicking problems occur with the A400M aircraft from iniBuilds.

The only solution is to connect a USB mouse!!!! ☹️😭


ps: That’s why I’m waiting for the Boeing 777-300ER PMGD, which features an old-school, classic-style FMC...😀

Edited 8 hours ago8 hr by PiotrMP006

4 hours ago, Alan Baquero said:

Hi, how are you? I'm here to report a problem with the A380: every time I try to add a runway or delete a discontinuity—every time I press the X button on “Runway”—the section where the runways should appear closes instantly, and the same thing happened to me. When I try to delete a discontinuity in the Flight Plan, I click there, and the window where the “Delete” options and other details should appear closes instantly. I don’t know what’s going on, because every time I click, the window closes immediately, and it won’t even let me select a runway. The same thing happens with the stars in the approach. I’d appreciate a response. Thank you.

Double clicking the entry makes it work for me, idk ‘bout you?

Having to click repeatedly is a very frustrating solution, especially given the $50 price tag for the A380 aircraft. ☹️

I'm too nervous to multi-click... 😡

Hello,

Thank you for bringing this to our attention.

This appears to be a known issue related to the simulator's Cursor Control mode, which occasionally registers single clicks as double clicks. More specifically, the LEFT_DRAG and LEFT_RELEASE events are being triggered twice by the simulator at random while in Cursor Control mode. This problem is not limited to our product and can affect touch-screen displays broadly.

Left Click with a mouse:

Left Click in Cursor Control Mode:

We have escalated this to Asobo for further investigation and a fix. In the meantime, we suggest the following workarounds: using a USB mouse connected to your console if possible, or clicking multiple times until the menu stays open. It's also worth noting that camera angle and distance from the screen can sometimes influence this behaviour.

Unfortunately, we have no other workaround available at this stage. We sincerely apologise for any inconvenience and remain hopeful that our partners at Microsoft/Asobo will find a prompt solution.

Thanks!

Gentlemen, PS pilots, to fully enjoy flying and controlling a complex aircraft, I strongly recommend using a mouse and keyboard.