Edited Thursday at 11:44 PM2 days by Dancebunny98

Hi,

If you enable automatic reporting, the log will be sent directly to the team, rather than creating a whole thread on the forums.

Thanks!

IniKyle! Since I am blocked in Inimanager, I decided to purchase aircraft and use them directly in my Steam version of the game (via the MS Store); however, I only just bought an aircraft recently. An error occurs the moment I appear at the airport. I’m not sure if I have diagnostics enabled or not. I really want to fly.



I’ve clicked through everything I selected during installation multiple times, and I can confirm that the MS Store livery pack results in a "WASM" [error/issue].

Some time passed, and I encountered WASM again; however, since I had already confirmed the submission of the logs, I will wait for a resolution.

Edited Thursday at 11:45 PM2 days by Dancebunny98

At the moment, all my attempts to reinstall and clear caches did not help me cope with WASM, I am waiting for help and a solution to the problem.

On 10/30/2026 at 1:19 AM, Dancebunny98 said:

At the moment, all my attempts to reinstall and clear caches did not help me cope with WASM, I am waiting for help and a solution to the problem.

Same for me..Had to completely uninstall it and stream the aircraft. Then it works.

Edited 8 hours ago8 hr by DISPALL

On 10/29/2026 at 7:19 PM, Dancebunny98 said:

At the moment, all my attempts to reinstall and clear caches did not help me cope with WASM, I am waiting for help and a solution to the problem.

Hi, if you're able, please try the following troubleshooting steps:

• Make sure the simulator is completely closed.

• Locate your Community Folder.

• Rename your Community Folder to Community1.

• Relaunch the simulator. This should create a new Community folder.

• Once you reach the main menu, close the simulator.

• Move the A380 from Community1 into the newly created Community folder.

• Launch the simulator again.

  Let me know if that helps, thanks!