OIS Enroute map started off fine but after a while map tiles have stopped loading and all map controls are hidden and all I'm left with is a blank screen.

EFB charts also exhibit same issue.

Edited Thursday at 02:30 PM5 days by rdat12
Extra info

I noticed that navigraph charts desktop app was also not loading either and at that point I have discovered I've had a network issue.
I restarted network connection and the map buttons are shown once again.
However it appears that the map cannot recover from this situation once connectivity is restored.

Hi,

Thanks for your report. Did this issue resolve itself on your next flight?

Thanks again!