Hi guys, I've installed the A220 3 times but I can't load a new database from Navigraph. The Synaptic A220 is linked in my Navigraph account correctly and on the EFB Settings I am Loged in to Navigraph, but when I press the Load new Database Button in the FMS I always get an old AIRAC from 2503_19Mar25. I have all thinks done, deinstalled, new installed. Delite the WASM folder and so on. I don't know what to do yet.

I do have MSFS2024 as Steam Version. Did anybudy have the same and mybe could fixed it?

Edited Monday at 07:06 PM3 days by DLH916

23 minutes ago, DLH916 said:

Hi guys, I've installed the A220 3 times but I can't load a new database from Navigraph. The Synaptic A220 is linked in my Navigraph account correctly and on the EFB Settings I am Loged in to Navigraph, but when I press the Load new Database Button in the FMS I always get an old AIRAC from 2503_19Mar25. I have all thinks done, deinstalled, new installed. Delite the WASM folder and so on. I don't know what to do yet.

I do have MSFS2024 as Steam Version. Did anybudy have the same and mybe could fixed it?

Hi,

Let me know if this thread attached helped solve your issue.

Thanks!

Hi and thanks for the answer but now, this doesn't solved my issue.

I have found this before I have wrote here and did all the way but without success. The issue is I have allways only one AIRAC to choose and this is an old one.

33 minutes ago, DLH916 said:

Hi and thanks for the answer but now, this doesn't solved my issue.

I have found this before I have wrote here and did all the way but without success. The issue is I have allways only one AIRAC to choose and this is an old one.

Hi,

I know you mentioned logging into Navigraph on the tablet, but you’ll also need to log in to Navigraph directly through the FMS as well.

Thanks!

Yo Man, you are my hero!!!! That it was, thank you very much for your help!!!

1 minute ago, DLH916 said:

Yo Man, you are my hero!!!! That it was, thank you very much for your help!!!

Glad we got it working! Enjoy your flights :)

On 9/1/2026 at 6:25 AM, iniKyle said:

Hi,

I know you mentioned logging into Navigraph on the tablet, but you’ll also need to log in to Navigraph directly through the FMS as well.

Thanks!

I've tried this, and while it did work when i was streaming the aircraft, since installing the aircraft via the inibuilds store, this is no longer working...

6 hours ago, Thrawn215 said:

I've tried this, and while it did work when i was streaming the aircraft, since installing the aircraft via the inibuilds store, this is no longer working...

Hi,

Can you confirm you have the marketplace version disabled in your content manager?

Thanks!

8 hours ago, iniKyle said:

Hi,

Can you confirm you have the marketplace version disabled in your content manager?

Thanks!

it is

14 hours ago, Thrawn215 said:

it is

Can you try a fresh install of the aircraft on the iniManager.

Thanks!