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Navigraph AIRAC cycle won't update after clicking on OIS

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Dear Inibuilds community,

 

I have been trying to update the AIRAC cycle for my A350 Airliner on MSFS2020. The Navigraph creditial has been successfully connected to the aircraft. However, when I click on UPDATE NAVDATA button on the OIS, the update never start (which suppose to appear the download progress bar, followed by green bar when completed). Please see the screenshot in the attachment below.

Is there anyone encountering the similar problem as me? I have tried following different tutorials on different forums but all unsuccessful.

Thank you in advance!

Screenshot (631).png

Solved by IniJamir

  • 1 month later...
  • Staff
  • Solution

Hello, if you can try resetting the credentials and then logging back in, might need to restart flight as well, sometimes NG stays signed in but the Token is expired so it leads to this state where the aircraft won't download the data.

29 minutes ago, IniJamir said:

Hello, if you can try resetting the credentials and then logging back in, might need to restart flight as well, sometimes NG stays signed in but the Token is expired so it leads to this state where the aircraft won't download the data.

Voila! all good now and thanks so much!

Pat

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