iniBuilds Aircraft

[dectenor2]

Dear all,

Thank you once again for updates to the A340 and A350.

I would like to know what is going on with the state of these aircraft. Between them, there have been over 30 updates and yet they still contain so many basic errors, the vast majority of which have been reported since the initial release.

We are not talking obscure areas, but rather basic functionality. For example, the F-PLN page, and various PERF pages of the FMS, and corresponding ND symbology on both aircraft are so full of bugs and errors that it seems they have simply have not been tested properly. On every single flight one can find a large array of these bugs and errors. I won't go into details of them here as it is not the place to do in the forums, I have made these reports elsewhere as discussed below. This post is merely an enquiry into what is going on in general terms.

Personally, I have given hours and hours of my own free time providing detailed bug reports, and I know that some other users have done the same. It is extremely disheartening to see very little done with these reports and really makes one question why bother making them. The answer, of course, being that we are happy to give up our free time to try and help improve the product for the benefit of all users. However, it is deeply discouraging to repeatedly report issues and see no fruition. That these issues were not noticed in the first place also makes one wonder what is going on with testing.

Great hype is made of new features being added to the aircraft, for example, the HUD for the A350. However to focus in on this feature, it is totally unusable, again due to it being full of so many errors for such a small feature. It just seems like it is always one step forward and two steps back, even a small feature like the HUD cannot be implemented without it being so full of bugs that will need addressing in the future, in addition to the large amount that remain unfixed since release. It just feels like the list is becoming insurmountable. Surely, if you will forgive the suggestion, thoroughly testing new features so they aren't released in this state and adding to the already long list of bugs would be a better way forward. I have often found in my professional life that getting tasks done properly the first time, even if it takes a little time, always saves time and produces better results in the long run.

There are also blindingly obvious regressions with each update. For example, the latest (1.2.1) update on the A350, pressing Ctrl to type in the MCDU using our physical keyboards results in the views changing when numbers are typed. It seems the exclusion for MSFS controls when using the physical keyboard to type has disappeared. How is this not noticed in testing, and how is an update allowed to release with such an obvious regressions?

The above paragraphs are not meant to be in any way exhaustive in their description of the issues present, as I have previously stated, this is not the place for that. They are merely offered to exemplify the situation regarding these aircraft.

These aircraft are not inexpensive products, they are marketed and priced in a manner that demands a higher standard than what is offered and it would be great to get to the bottom of why this is the case.

I sincerely hope that this post is not taken the wrong way. It is not meant to be in any way 'bashing' or hateful, or even angry, and I truly appreciate all iniBuilds do for the flight sim community, particularly with the vast amount of high quality scenery that is released. I would simply be interested to hear an explanation of what is going on, why there are still so many issues, whether there is anything I can do to help, etc. It is meant like all my bug reports, merely to try and get these aircraft up the standard that they deserve, after all,  there is so much potential in them.

As always, many thanks for the team's continued hard work in all that they do. I truly mean this. I must reiterate that despite what may come across as a negative post, it is not intended in any way to criticise or be hateful towards anybody. Its purpose, like all my posts on these forums, is purely to help make iniBuilds products be as good as they possibly can be.

Many thanks again, 

dectenor2

[IniJamir]

Hello,

First and foremost I want to say both thank you for your dedication, and thank you for taking the time to write this. Whilst I can't answer to everything in this post immediately as some things are just not possible for me to comment on currently as I am new to the position and have a decent amount of catching up to do, I hear both your frustrations and your compliments and I am grateful for both as much as I am grateful for the time and dedication you have put into your efforts to test our products and log issues that you find on the forums for the developers to view.

As stated prior I can't speak on "What's going on with the A340 and A350?", but I can tell you that work is being done to bring more improvements to these airframes and I hope to be a better bridge for communications between the developers and you all in the community; whether it be feedback or bugs, suggestions or looking for support; the feedback that is left here in the forums is invaluable and I hope that as time goes on I will be able to improve the quality of communication both here and on the IniBuilds Official Discord.

I've taken note of the issues you have listed with the MCDU Keyboard Entries Affecting the Aircraft as well as the HUD, (If you could make new entries for these I'll be happy to press them forward as well), and many of the other issues I've come across as I scroll through the backlog of forum issues that are still prominent today.

All in all I'll leave it with this, improvements are coming on both fronts Development and Community, and I look forward to improving your experience here in the forums whether it be through bug sharing or feedback; everything here will be communicated with the team however I will be locking this thread as it's a prime example of insightful feedback and I don't want this thread to become bloated. Thank you once again for your dedicated support.