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Unable to install A340 from Marketplace

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I have seriously lost my patience with Inbuilds and Asobo Marketplace.  Having the aircraft exclusively on the Marketplace is a horrible decision.  I am not able to install the update!

image.thumb.png.aa645aee5376d6eee9ad86cc4801db57.png

I am not able to do the update. I removed the folder and gonna try it again. 

Windows 11 Home Insider Preview 64-bit
CPU Intel (R) Core (TM) i9-14900K
RAM 32.0GB Dual-Channel DDR5 @ 3200 MHz  
Motherboard MPG Z790 GAMING EDGE WIFI

ATI AMD Radeon RX 6700 XT 12GB Gigabyte)

 

CEO of Virtualdlh.com/crew.virtualdlh.com

I tried to delete the folder and reinstall still the problem persist. No update insight

Windows 11 Home Insider Preview 64-bit
CPU Intel (R) Core (TM) i9-14900K
RAM 32.0GB Dual-Channel DDR5 @ 3200 MHz  
Motherboard MPG Z790 GAMING EDGE WIFI

ATI AMD Radeon RX 6700 XT 12GB Gigabyte)

 

CEO of Virtualdlh.com/crew.virtualdlh.com

Same for me, i can download the update but nothing happens when i hit install

Hello,

Can you all double-check what the version number shows up as on the EFB when you've loaded into the aircraft?

Eddie
Community Manager 
iniBuilds Ltd. | inibuilds.com

Gents, 

 

I figured it out. I had to delete all the folders associated with it and restarted the sim. Now my update fully completed and am running version 1.0.1.  The folders I deleted was: 

C:\Users\yourname\AppData\Local\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalCache\Packages\Official2024\OneStore\inibuilds-aircraft-a340

C:\Users\yourname\AppData\Local\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalState\WASM\MSFS2024\WASM...

Windows 11 Home Insider Preview 64-bit
CPU Intel (R) Core (TM) i9-14900K
RAM 32.0GB Dual-Channel DDR5 @ 3200 MHz  
Motherboard MPG Z790 GAMING EDGE WIFI

ATI AMD Radeon RX 6700 XT 12GB Gigabyte)

 

CEO of Virtualdlh.com/crew.virtualdlh.com

Hi Ini builds, I’m having the same problem. Downloaded ok, but when I click install nothing happens! Checked my EFB. Still on the previous version.

  • Author
8 hours ago, Marcocessna84 said:

Gents, 

 

I figured it out. I had to delete all the folders associated with it and restarted the sim. Now my update fully completed and am running version 1.0.1.  The folders I deleted was: 

C:\Users\yourname\AppData\Local\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalCache\Packages\Official2024\OneStore\inibuilds-aircraft-a340

C:\Users\yourname\AppData\Local\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalState\WASM\MSFS2024\WASM...

Yes, that's the folder that needs to be deleted.  Honestly, a horrible experience.  I really regret buying the A340 via the Marketplace!

Same problem. I give up. Can’t even find the folders to delete. Checked the EFB. It’s 1.0.0

Hello,

I completely understand this is not a fun experience. For some, the update was able to install after a while of not touching the simulator; basically trying again later.
Below is a list of things you can try to trouble-shoot; I'm afraid more than this is out of our hands. 

  • Ensure A343 isn't the active selected aircraft in Free Flight,
  • Try to uninstall via My Library first, then reinstall. (For streamed version it will automatically grab the latest on first load),
  • If all else fails, close the sim, manually delete the IniBuilds a340 from Official2024 folder.
  • Lastly, if you are still experiencing issues, please contact Microsoft Support as this is their infrastructure and they'll be able to guide you a lot more than we can here. 

On top of that, quoted below is a step-by-step shared by user "Dasher" on our Discord.

Quote

 

- Uninstall A340 in the marketplace. 
- Disable the A340.
- Exit the simulator. 
- Navigate the Community and "Streamed Packages" folders (Usually in the same location as your community folder)  and delete the Inibuilds a340 from there. 
- Restart the simulator 
- Re-Install a340.

Note: Its very important that you delete any lingering a340 files from the sim, within your Community and Streamed Packages folders. Removing these files is what allowed me to re-install the a340. (You don't have to delete your camera views)

 

Again, I understand this is tedious and not ideal, but if done correctly should take you only a few minutes. We are hopeful this kind of process won't be needed going forward. Can't wait to see you all enjoy 1.0.1 soon! 
We'll be locking this thread for visibility. 

Eddie
Community Manager 
iniBuilds Ltd. | inibuilds.com

  • Eddie locked this topic
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