Failure to capture LOC and G/S

[Transair]

Just flew into EKCH and EDDF in -900, and set STARs and Appr normally.  But both times experienced the following

ILS freq correct but no distance to touchdown shown.

On PFD, Loc and GS in blue but no star or capture at any point. Remained on NAV in managed mode.

On ND, correct appr/rwy identified

both required manual appr/landings

this has only occurred after last updates as I have never experienced any such problems.

 

 

[Eddie]

Hello,

Will attempt to reproduce and get back to you.

Thank you 

[Transair]

15 hours ago, Eddie said:

Hello,

Will attempt to reproduce and get back to you.

Thank you 

Eddie, I am investigating this and I can test by inserting NAV ILS/VOR data into the FMS. For info, I cleared WASM, and actually uninstalled/reinstalled the 350 - to no avail.  

What I have found though, is if I remove all but the 350 base product from Community Folder, I get ILS and VOR indications as normal.  So I think I have some corrupted add-on (scenery or utility perhaps) causing this problem.  I am now adding product back into Community folder in batches so I can test which is possibly causing the problem.  

 

[Transair]

19 hours ago, Eddie said:

Hello,

Will attempt to reproduce and get back to you.

Thank you 

Hi Eddie.....maybe a breakthrough here.

After several reintroductions of files, I have determined that Navigraph files are the problem.

First, AIRAC 2510r2 was updated and displaying correctly in the OIS, although the Default/Navigraph/AIRAC bar was flickering when that page opened.

Note with Navigraph files installed in CF, no VOR CDI, FREQ or DME on ND, or ILS freq/DME on PFD were showing - see 1st pic below

With Files (see pic 2 below) removed from CF - all normal - see 3rd pic below

 

Is Navigraph an issue with the A350?  How is that fixed?

I'm also thinking that my issue MAY have been caused by updating Navigraph more than once.  Could this create a problem?

SUGGESTION: In the 3rd Party tab in the OIS, could there be a comparison tab for AIRAC, comparing loaded version with latest available so we'd know whether to update Navigraph for instance

Edited October 16 by Transair

[frank_m]

It seems you have the Navigraph data for MSFS2020 and MSFS2024 in the same community folder and therefore maybe both active in MSFS2024. That is of course a problem, since the 2020 data is not compatible with 2024.

[Transair]

3 hours ago, frank_m said:

It seems you have the Navigraph data for MSFS2020 and MSFS2024 in the same community folder and therefore maybe both active in MSFS2024. That is of course a problem, since the 2020 data is not compatible with 2024.

That’s interesting. Not sure how as I don’t have 2020 on this computer. I’ll check that. Thanks Frank.