logged DIR-TO WASM CRASH

[Asher Yearwood]

I had this WASM crash when I clicked the RADIAL IN on the DIR-TO PAGE button on the MCDU

To reproduce

• On descent crossing 11000ft
• All 4 engines running
• Open descent selected
• Click radial in button
• Systems freeze 

Information

• Aircraft: A340 EIS1 Passenger
• Simulator: FS2024 SU3
• Navdata Method: NAVIGRAPH
• OFP: EDDF-EGPH
• Specs: Ryzen 9800X3D, RTX 4090, 64GB RAM
• Autosave: n/a
• WASM: Error during FMS_gauge_update execution. Error code : 0xc000001d

EDDFEGPH_PDF_1759865867.pdf

[richboy2307]

Thanks for reporting, logged for the team.

[richboy2307]

Hi @Asher Yearwood

We have tried our end to reproduce your crash but have not been successful. Can you please provide the following additional info

• Are you able to reproduce this crash? Either this one specifically or in any other situation
• Which waypoint did you try to insert a DIR TO - RADIAL-IN towards?
• What RADIAL-IN value did you insert?
• Where approximate you were (closest waypoint) when you initiated this
• Ideally, please provide an autosave file closest to your time of crash so we can load in to the same scenario and try to reproduce you crash. File paths for the autosave can be found in the guide here: 

Thanks!

[Asher Yearwood]

22 minutes ago, richboy2307 said:

Hi @Asher Yearwood

We have tried our end to reproduce your crash but have not been successful. Can you please provide the following additional info

• Are you able to reproduce this crash? Either this one specifically or in any other situation
• Which waypoint did you try to insert a DIR TO - RADIAL-IN towards?
• What RADIAL-IN value did you insert?
• Where approximate you were (closest waypoint) when you initiated this
• Ideally, please provide an autosave file closest to your time of crash so we can load in to the same scenario and try to reproduce you crash. File paths for the autosave can be found in the guide here: 

Thanks!

I havent flown since but from what i can remember, 

i was 8mn away from HAVEN descending pass 11000, speed was passing 270 with speed brake, heading 025. I selected the direct to CFI24 using radial in 240 (by mistake) then i chose radial 060 and thats when the system froze. 

[richboy2307]

Hey @Asher Yearwood

Thanks for the additional information. See this video - it is at a higher altitude, but also tried at alt/position where you stated and still could not repro:

I have also attached an autosave (EGPH_DES.bin) that we loaded into for testing, this was saved whilst trying to re-create your flight. See if you can reproduce the issue on this autosave maybe?

You can copy the autosave into the paths below, then load it via the EFB Autosave menu.

Quote

FS24 Autosave Folder Paths
- Steam: %APPDATA%\Microsoft Flight Simulator 2024\WASM\MSFS2024\inibuilds-aircraft-a340\work\autosaves
- MS Store: %LOCALAPPDATA%\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalState\WASM\MSFS2024\inibuilds-aircraft-a340\work\autosaves

Would be helpful if you can also create a video recording like the one above with the console window open that will help us see when the WASM crash triggers. We want to get to the bottom of these WASM crashes but step one is being able to reproduce them. So your help is appreciated.

Thanks!

EGPH_DES.bin