ATIS in ATC COMM not working

[aljina]

Hi Team

I wanted to bring to your attention that the ATIS COMM's is currently not working for me in, despite us using the third-party Hoobie code. I was wondering if, in the future, we can explore a solution that minimizes our reliance on third-party applications. Specifically, would it be possible to use Navigraph, a reliable source, to directly support the latest ATIS weather reports?

This could help streamline our operations, reduce the need for additional apps, and minimize memory usage on the PC, ultimately decreasing long-term dependencies.

Looking forward to your thoughts on this.

[richboy2307]

Hi @aljina

I'll pass on your feedback for alternative sources for ATIS. But the way it is currently programmed requires CPDLC to pull this data via Hoppie. There can be delays in receiving this data depending on server workload.

Just for clarification, after you have entered your Hoppie ID, you do not actively need to connect to any network. Simply head to ATC COM > D-ATIS page and submit a request. 

Depending on the network chosen on the CONNECT Page, if a D-ATIS station is online, the data will be pulled from that station. If not, then it will fallback to METAR by default.

In case you're trying to poll D-ATIS from a station on VATSIM/IVAO that is NOT split into Departure (_D) or Arrivals (_A), then you should select NONE in order to poll their D-ATIS.

1 hour ago, aljina said:

This could help streamline our operations, reduce the need for additional apps, and minimize memory usage on the PC, ultimately decreasing long-term dependencies

The feature implemented has no tangible effect on any of those factors, especially memory usage or additional applications as you do not require any additional software to be installed.

Thanks!

[HuseyinErogul787]

I've been dealing with this non-stop for three days, but it still hasn't been resolved in any way. Despite entering the Hoppie code, I can't request ATIS information. The "Update All" button doesn't even seem to respond. I also deleted and reinstalled the aircraft, but the issue still persists.

[aljina]

Hi richboy2307

I just wanted to let you know that the ATC Comm ATIS is now working. Thanks for your guidance! I followed the procedure you provided, and everything is functioning as expected.

Appreciate your support!

AL