Lost joystick and throttle control

[mrauh]

On a recent flight with the A350 my joystick, throttle and mouse suddenly no longer worked. When I loaded a default aircraft controls were normal again. I also can't get the reversers to work as other users noted already. I'm using the thrustmaster Airbus joystick and throttle. 

I also noticed that there is now a "touch pointer" installed under controls. Don't know if that's related to the issue. 

Matt 

 

[mrauh]

Ok, I think I figured it out. An input field in the FMS was still active so all other controls were blocked. Now my problem is that all screens go unresponsive after a while like others have reported. This is going to be a great airplane once the teething problems get sorted out.

[mseder]

Hi

I think I've run into the same problem.
Plane just went on and out of my controls.
I also lost control over the camera so couldnt change view.
How did you solve it?

Edited March 5 by mseder

[richboy2307]

7 hours ago, mseder said:

I also lost control over the camera so couldnt change view.

If you find yourself stuck in a text box on the MFD, try using the KCCU ESC key

If its on an OIS text entry field, you can click anywhere outside the text box to exit the input mode.

 

If the OIS window is not in view, use the sim's toolbar camera window to move to a view that will have it visible to do so.

On 2/28/2025 at 2:01 AM, mrauh said:

Now my problem is that all screens go unresponsive after a while like others have reported.

Sorry but unfortunately you have experienced a WASM crash. For more information on what that is please see linked guide below.

Regrettably, from our testing so far of reported crashes, very few of them are reliably reproducible as they're very case-specific instances and require close matching of conditions to reproduce. Nonetheless, we are committed to resolve these instances of WASM crashes and improve stability for all. The team is working tirelessly to that end but we also require your help.

In case you experience a WASM crash, please do not close the sim immediately.
Use the below guide to properly report the necessary information and reproduction steps to us.

Thanks!

[mseder]

Still suffer from the same problem running MSFS2020.
Almost every time i land and start taxi, control is lost.
I desperataly try to click somewhere in the EFB or anywhere.
It doesn't seem that I'm stuck in a textbox as I can click myself atound.
I restarted the GSX app (from outside) and then I couldn't even move my mouse or anything. Absolutely zero contact with the sim.

I have to stop the MSFS.

The problem remains for A350 and for no other aircraft

Support please!

Is there a log or something I can check?

Mats

Edited March 7 by mseder

[mseder]

Restarting the flight with saved FLT in the taxi situation puts me in the same locked situation
Restarting the sim and then loading the saved FLT in the taxi situation resets the problem and I can control the throttle, joystick and camera again.
 

Mats

Edited March 7 by mseder

[mseder]

Problems remains now with version 1.0.4

Edited Sunday at 05:41 PM by mseder

[richboy2307]

@mseder

A screenshot or video please of what you're seeing would be helpful as I'm not able to reproduce the issues you're mentioning.

What are you using to control the aircraft? Is there any specific key on your keyboard or keybind you're pressing just before the issue begins? Or does this issue start as soon as you click on any textbox on the EFB and then you can no longer exit it? We need more information please.

Thanks!

[mseder]

Hi and thanks for getting back on this.

I understand your need for as much info as possible, been a developer my whole life.
And my analytic mind has really been searching for patterns, user (me) interactions etc.
It's really been hard to find something except for today actually.

First, I usually fly in VR, but the issue also has happen when not.

So, taxing to my gate the joystick and thrustmaster thottle looses control.
Today I really watched every single interaction from my side and when hitting the TAB key, to open the toolbar in VR, the EFB reacts and that pink line informing me of lost control shows up. I then hit the TAB ley again and it disapperas.
OR if i watch the EFB (OIS window) the keyboard-image popup is there waitng for me to input something
I then close it (down arrow), the pink info line dissapears and everything works.
This only happens if I have any of the "user input" pages currently open in the EFB like LOADSHEET, TO PERF or TERML CHART

This is at least one user story, maybe this IS the whole issue, I'll continue watching while flying this wonderful aircraft. 

MSFS2020
A350 v 1.0.4

GEForce 4090
32 GB mem
CPU 12800

Add ons
- GSX Pro
- Navigraph charts


 

Edited Monday at 02:08 PM by mseder