How do I get support for LPMA MSFS2024?

[dmajestic80]

Hi,

How do I get support for Atelic LPMA MSFS2024? The direct support link in the LPMA product in inimanager directs me here. The scenery is completed broken. Who would pay money for this garbage?? Please see screenshots.

[Eddie]

Hello,

Sorry to hear your experiencing issues! Please try clearing your scenery indexes and try again. It obviously shouldn't look that way. 

To do that locate your folder by following the path below:
MSFS 2020

Quote

MS Store: %LOCALAPPDATA%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\SceneryIndexes
Steam: %APPDATA%\Microsoft Flight Simulator\SceneryIndexes

MSFS 2024

Quote

MS Store: %LOCALAPPDATA%\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalCache\SceneryIndexes
Steam: %APPDATA%\Microsoft Flight Simulator 2024\SceneryIndexes

Then delete the contents inside but leave the folder intact. The indexes will rebuild on next load of FS.

This should solve the issue.

[bmonte]

I have the same problem and did what you instructed, but it continues the same. It did not work