you arent permitted

[wwww]

I bought a beluga plane through the simmarket website. How can I download the painting. I have info: " Sorry, you aren't permitted to download this file, click here to learn why.

[timburnier]

The same problem 

[Regent013]

On 5/2/2021 at 2:52 AM, wwww said:

I bought a beluga plane through the simmarket website. How can I download the painting. I have info: " Sorry, you aren't permitted to download this file, click here to learn why.

 

On 5/3/2021 at 3:30 AM, timburnier said:

The same problem 

The answer you need was in the link. Along with a method to contact support. Click the link and you will be able to link your account and get access.

[Sam]

As this issue has been solved, we will now be locking this topic.

@timburnier If you need additional assistance, please contact our team using the "Contact" bubble in the bottom left corner of the screen.