Zicheng Cai Posted August 19, 2023 Share Posted August 19, 2023 Hi Team, I've submitted license transfer request from simMarket for a few iniBuild products: KJFK, KOKC, and KBUF X-Plane. I've yet to hear back from you. Can you look into this request? Thank you, Zicheng Link to comment Share on other sites More sharing options...
Deleted Account Posted August 20, 2023 Share Posted August 20, 2023 Heya! All transfer requests should now be done 🙂 Link to comment Share on other sites More sharing options...
Zicheng Cai Posted August 20, 2023 Author Share Posted August 20, 2023 Hi @gumbyger, Thanks for looking into this! It is still not showing up in my iniManager. All 3 products still showing "Not purchased". Could you please double check? Thanks, Link to comment Share on other sites More sharing options...
Deleted Account Posted August 20, 2023 Share Posted August 20, 2023 1 hour ago, Zicheng Cai said: Hi @gumbyger, Thanks for looking into this! It is still not showing up in my iniManager. All 3 products still showing "Not purchased". Could you please double check? Thanks, Did you check your Email? Link to comment Share on other sites More sharing options...
Zicheng Cai Posted August 20, 2023 Author Share Posted August 20, 2023 1 hour ago, gumbyger said: Did you check your Email? I did but I do not see anything that comes from iniBuilds or anything related to the license transfer unfortunately. Link to comment Share on other sites More sharing options...
Deleted Account Posted August 21, 2023 Share Posted August 21, 2023 Just checked on yours again; they got confirmed on the 14th of August already. Did you already check your Spam folder(s)? If there really isnt't anything there, I'm afraid you'll have to resubmit them as they might have coincided with an email outage we experienced and they weren't actually send. Link to comment Share on other sites More sharing options...
Zicheng Cai Posted August 21, 2023 Author Share Posted August 21, 2023 9 minutes ago, gumbyger said: Just checked on yours again; they got confirmed on the 14th of August already. Did you already check your Spam folder(s)? If there really isnt't anything there, I'm afraid you'll have to resubmit them as they might have coincided with an email outage we experienced and they weren't actually send. Just resubmitted! Received the automated email "iniBuilds Order Transfer Request Received!" Thank you for your help! 1 Link to comment Share on other sites More sharing options...
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