License Transfer Pending > 3 Days

[Zicheng Cai]

Hi Team,

 

I've submitted license transfer request from simMarket for a few iniBuild products: KJFK, KOKC, and KBUF X-Plane. I've yet to hear back from you.

 

Can you look into this request?

 

Thank you,

Zicheng

[Deleted Account]

Heya!

All transfer requests should now be done 🙂

[Zicheng Cai]

Hi @gumbyger,

 

Thanks for looking into this! It is still not showing up in my iniManager. All 3 products still showing "Not purchased". Could you please double check?

 

Thanks,

[Deleted Account]

1 hour ago, Zicheng Cai said:

Hi @gumbyger,

 

Thanks for looking into this! It is still not showing up in my iniManager. All 3 products still showing "Not purchased". Could you please double check?

 

Thanks,

 

Did you check your Email?

[Zicheng Cai]

1 hour ago, gumbyger said:

Did you check your Email?

I did but I do not see anything that comes from iniBuilds or anything related to the license transfer unfortunately.

[Deleted Account]

Just checked on yours again; they got confirmed on the 14th of August already. Did you already check your Spam folder(s)?

If there really isnt't anything there, I'm afraid you'll have to resubmit them as they might have coincided with an email outage we experienced and they weren't actually send.

[Zicheng Cai]

9 minutes ago, gumbyger said:

Just checked on yours again; they got confirmed on the 14th of August already. Did you already check your Spam folder(s)?

If there really isnt't anything there, I'm afraid you'll have to resubmit them as they might have coincided with an email outage we experienced and they weren't actually send.

Just resubmitted! Received the automated email "iniBuilds Order Transfer Request Received!"

 

Thank you for your help!