Imation

Hey there, that definitely sounds frustrating — especially when you’ve paid and there’s no trace of the purchases. Since the free product went through and showed up properly, the issue likely isn't on your end (like your login or the iniManager version). It might be a temporary sync issue between the payment gateway and their system. Here are a few things you could try: Double-check your bank – See if the transactions for Naha, Abu Dhabi, and Dubrovnik were actually processed or are still pending. Check spam/junk folders – Sometimes the confirmation emails land there, especially if it's your first time buying from them. Look for any alternative accounts – Sounds simple, but I’ve seen people accidentally use different emails for separate purchases. Contact support – Provide them with the exact time of purchase, card info (only the last 4 digits), and any screenshots you have. They can usually verify things manually if needed. You’ve already done most of the troubleshooting steps (like reinstalling and logging out/in), so hopefully it’s just a matter of support manually linking the products to your account. Fingers crossed it gets sorted quickly — those are some great airports!

Yeah, that's actually pretty normal behavior for many flight sims, especially if you're using complex scenery add-ons or detailed airports like JFK. The sim often prioritizes loading what’s immediately around the player or aircraft to manage performance. When you're stationary at the gate, the sim may not render distant or non-essential interior details right away. But once you start moving the camera or "visit" other parts of the airport (like TWA in your case), the sim streams in those assets dynamically. Some users force the loading by doing exactly what you're doing — moving the drone cam around to “wake up” the sim’s asset loading. If you want more consistent interior rendering from the start, you might want to check your LOD (level of detail) settings or tweak object/scenery loading distances in your sim’s config.