Eddie

Hello again,
Team has gotten back to me regarding this - the logic for when these lights are in use has changed to better match the FCOM. We've made a guide (linked below) on how to operate these in the latest version. 
 Thank you

Hello,
Thank you for the follow-up. Corrupt files may be the culprit here. I suggest a complete uninstall and reinstall of the aircraft.
Let me know if this resolves it. Thank you 🙂

Hello,
I understand the frustration, however, the cabin was specifically built using the LOD system that FS2024 offers. The same detail as well as size of the cabin cannot be achieved in FS2020 without a major performance impact. It is also communicated on the store page what comes with each version. 
Regardless, your purchase is for both FS2020 & FS2024. Should you make the change to FS2024 at any time, you'll have a nice selection of cabins waiting for you.
Thank you and I appreciate your understanding 🙂 
 

Hi there,
Unfortunately the shader only works using MSFS2024 techniques, as indicated by the disclaimer. 
We appreciate your understanding and continued support 🙂 
Thank you 

Via Options/Assistance options/User experience, and turn off “aerodynamic visualization (CFD)"
Either ALT+5 or ALT+6 should disable it by default - the keybind can be configured via the settings as well. 

Hello again,
Spoke with the team and unfortunately the way the aircraft is structured is that it is built for the FS2024 environment and back-ported to 2020. Now, that doesn't mean the 2020 version is not native to the simulator, but we've had to make some sacrifices in order to bring it to the former simulator. As it stands, I do not believe we are able to refine this further. Your understanding is very much appreciated and I apologise for the inconvenience.
Thank you 🙂 

Hello,
Please make sure your liveries are updated and ensure if you are using a third-party (non-iniBuilds) livery that it is also up to date. You will also need to remove the "low texture pack" for the A350 which is located in your community folder (only if you had previously installed it). Another culprit is a oudated HUES zCore (also in your community folder); they have updated it now to work with the latest A350 version. Lastly, ensure you are not using any of the cabin packs and have loaded into default cabin or no-cabin; cabin packs are no longer supported.
Let me know if that was of any help 🙂 
Thank you

Hello,
We're not seeing any issue on our end regarding the pink textures (see attached image).
Please make sure you have done a complete uninstall then reinstall. Perhaps worth clearing your scenery indexes as well; guide here. 

Hello,
I've forwarded this to the team. Thank you!

Hi there,
Apologies for the late reply. If this still hasn't been resolved, please reach out to MSFS Support as we have no control on marketplace delivery. This may have been an odd one out moment in the MSFS servers and may work if you try again now. 
I suggest, if you'd like of course, to transfer your iniBuilds product(s) to the iniManager. This will give access to our updates quicker and more direct support from us. You can request a transfer here: https://forms.inibuilds.com/order-transfer
Thank you and apologies for the inconvenience. 

Hello,
Can you confirm whether or not you're on the latest SU4 beta? 
Thank you 

Hello,
From what we've seen, reinstalling the iniManager entirely as well as clearing the cache folders will resolve this issue.
If however the problem stays, please reach out to direct support for closer assistance. 
Thank you 🙂

Hello,
Apologies for no replies here. Please reach out to direct support if you want a guaranteed quick reply from us. This is a community forum. We do of course reply to everything as fast as possible but sometimes some threads are missed here and there. Apologies for that.
Thank you for sharing how you made it work. Enjoy! 

Hello,
Moved to OTHH support section.
As for the feedback, I've forwarded it to the team.
Thank you! 🙂

Hi,
Unfortunately stand F6 is not configurable with GSX due it not being in the AFCAD. F5 is occupied with a static aircraft which leaves only stand F7. Stand F7 is not designed to fit the 777, however we'll look into accommodating that soon.
As for the baggage loaders, this is unfortunately out of our control. 
Thank you
 

Hi Sam,
Just to double check, have you installed the GSX profile we provide through the iniManager? 
Thank you

Hi there,
Make sure you have uninstalled the default Asobo LOWI from the Content Manager. That will certainly cause conflicts. If that is already done, please make sure photogrammetry is set to ON.
Thank you

Hello,
Have forwarded this feedback to the team 🙂
 

Hello,
Please try following this guide: 
Let me know if that solves the issue.
Thank you 🙂

Hello,
Please reach out to direct support and inform them if your issue there. https://inibuilds.com/pages/contact
Thank you 

Hello,
Try uninstalling the scenery then clearing BOTH cache folders present in %appdata%/Local & /Roaming. Afterwards, launch the manager in administrator mode and install again. Quadruple check that your community folder matches what the simulator has in the settings (I assume you have seeing as no issues with other addons?).
If all else fails, please reach out to our direct support for more hands-on help. https://inibuilds.com/pages/contact
Thank you 

Hello all,
Can you confirm if deleting the cache folders makes any difference? Can be found under %appdata%/Local & /Roaming
Thank you

Hello Riley,
The paintkit is available for download here: 
Thank you
 

Hello,
We are working with WinWing to bring native functionality. Cannot give an ETA at this time but work is in full swing 🙂
Thank you 

Hello,
Thank you for the kind words! We'll do our best to implement whatever sought-after features there are; can't share more than that at this time. ETP however should roll out in the next update. 🙂