MediocreGorilla

Hi everyone, I've noticed during walkaround that there's some stuff going on around the ACU panel. There are some screw decals that clip into the panel and also have no animation, resulting in them staying in place when the panel is opene The piston also has no animation and moves with the door in it's entirety. Also the air hoses don't line up with the inlets. Nothing big, but maybe worth refining. 😊 Kind regards

Hi everyone, the right ailerons appear to have some issues with the decal layer. One decal is floating with an offset, all others are missing, compared to the left ones.

Hi everyone, I've noticed that all along the two main cockpit windows, there's a black rubber seal that isn't flush with the window, thus creating a gap all along the window edges. This is the same along the entire edges of both front windows: Hoping for a quick fix! Cheers and kind regards

Hi everyone, so while I'm in my first cruise with the new lady, let me pass on my inital batch of observations. The cargo doors are in dire need of some more love. Here are my observations: Rear cargo door The housing of the door handle is clipping through the inner door wall There are several small gaps all along the inner edges. There seems to be an excess mesh protruding thorugh the door edges all along the bottom and sides Some paneling from the inside is clipping through the outter skind on thee bottom left corner Front cargo door The handle casing is clipping here aswell There is a big gap between entire inside edge and the outside wall of the door The cable is clipping through the fuselage when the door is opened Just as on the rear door, there's an excess mesh alsongside the sides of the door skin The skin doesnt line up with the inner edges all along the door (also on the right side, but not as visible due to the aforementioned excess mesh) The big gap continues alongside the upper inside edge Looking forward to some refinement, it really doesn't do the overall superb modelling quality justice and kind of kills immersion during walkaround. Kind regards

Hi everyone, so while I'm in my first cruise with the new lady, let me pass on my inital batch of observations. Regarding the gear, some major issues are going on. When taxiing, the tyres don't spin and the right MLG aswell as the nose gear textures start to glitch out. This appears to be tied to the taxi speed. Kind regards

Gonna keep you updated - this is on v.1.1.6: 😅

Hi everyone, unfortunately this is still a thing with v1.0.5. Something has changed though as there's now certain angles where at least the hydraulic lines become visible. Moving a bit closer, they disappear again: The aforementioned parts keep missing from any angle unfortunately: This is certainly an LOD issue affecting different parts of the gear. I'm currently on SU3 if that helps.

Hi Eddie, unfortunately no, nothing has changed yet. These are straight out of v1.1.5:

Hi Eddie, thanks for the quick replay and the transparency! I'm glad to see your long term commitment to the product. This is worth much more than any quick fix. Looking forward! 🥰

Hi Eddie, it's been another 2 months - any news on this? 🤞

Hi Eddie, it's been another 2 months - any news on this? 🤞

Hi Eddie, thanks for getting back to me on this - very much appreciated! Personally I think the wing looks beautiful and you've done a great job, but if people find things to be inacurrate and you're willing to rework those areas, these are even better news! Thank you!

Hi everyone, I've seen this suggestion before, but at that time, you weren't able to control lights via the FAP and the cabin ready logic wasn't implemented. I wonder if you can link those two together and create an easy cabin light automation, so that whenever the cabin is ready for takeoff or landing, the cabin lights automatically get dimmed and maybe turned on again when the seatbelt signs are turned off in the air or at the stand respectively. So the logic would be: Steabelt signs on + cabin is ready = lights dimmed else lights are bright. Additionally you could check for time of day (or sunlight brightness?) so that lights stay untouched at daytime. This would add another level of realism. Cheers!

Hi Steve, Thanks for sharing your perspective. I can totally agree that you released a lot of updates in a narrow timeframe, incorporating user feedback and improving a lot of aspects. There's no doubt about this, and it is something you've been doing ever since I've known you. I also understand that the amount of feedback is surely challenging to handle for your still "small" team relative to the number of customers. Lots of people, all with their personal concerns and issues, often enough (I work in IT 😅) unknowingly caused by themselves or the quirks of the simulator. And this is where my personal experience diverges from your explanation. I'll share two very easy examples. Yes, they reflect personal interest, are absolutely minor and may be of no use or interest for other people that experience performance issues (which I don't due to beefy gear). Still, they're something that's obviously not correct. Take these two reports: The one from April has been replied to with the typical "it's been forwarded to the team". The one from March has been tagged with "bug" and "support", which I understand is also some kind of logging? What I don't understand here is why, 3-4 months in, your entire art team (consisting of insanely talented people!) was not able to rectify two extremely easy animation issues — probably a matter of 30 minutes in total. Instead, even after repeatedly asking for a state on these, there's no reply whatsoever. If you replied that this has no priority or it's an insane amount of work to be fixed, I'd understand. But if I'm left alone over the course of months, things get frustrating and disappointing. Explain yourself to people. If you openly tell everyone that you're currently unable to fix/improve/change "AB" because "XY" has higher priority or you're simply don't know how to, they will understand. But leave them in the dark and they will get angry. I don't have any insights to why things may not be happening, so that's just my personal, naive advice due to my experience. And I can observe that others have similar experiences. You have so much potential, please don't waste it. 🤞

I can only agree with what has been said here. Being an ini customer since their very first aircraft, the A300 for X-Plane, I've since noticed a pattern that has remained consistent over the years. Products with the potential to be revolutionary for their time are being released, updates with new features incorporating some user feedback being rolled out and then it slowly turns into abandonware once other products follow. The A350 aswell as all other ini products have huge potential and are in no way low quality. What they lack though is polishing. Polishing is something that doesn't generate any short term revenue though. Product care generates good reputation and good reputation binds long term customers. Unfortunately it's totally understandable that you don't need those because you're a company with high volume contracts with Microsoft/Asobo and have an easily accessible audience. If I ran my company for the money, I'd probably do business the same way ini does. If I'm passionate about aviation and want to be a part of the flightsim community, I'd rather thrive for consistent product care and listen to my customers. And coincidentally that's the way each and every reputable flightsim dev pursues nowadays. You can't blame ini for what they do, they deliver what they sell - no more, no less. What you can do is reconsider spending your money on ini products if product care is something you value. I still have hopes that there's passionate people on their team and the A350 has a bright future, however I won't spend any more time and thoughts on it, as I've been fooled too many times before.