richboy2307

Hi @DDoBaGi

That looks like you have 2 Dubai sceneries active at the same time.
Please verify you have disabled any other OMDB sceneries from your My Library (e.g. Default handcrafted OMDB) 
See below article for how: https://flightsimulator.zendesk.com/hc/en-us/articles/17373373933340-How-to-enable-and-disable-content-in-the-simulator
As for Orbx Dubai Landmarks, OMDB Enhanced is not marketed as compatible nor is compatibility tested/supported.
That being said OMDB Enhanced comes with built-in Landmarks so would recommend disabling any other Dubai addons for the same.
Thanks!

Hi @LukeFF

Apologies for delayed response. But both of these are core-sim issues.
The sim adds a snow exclusion around roads (you can see this on the default LOWI as well) and currently offers no way to overlay or hide these roads as they're added in a layer above scenery by the sim, driven by their own vector data.
Same with Fauna (animals), these are dynamically generated by the sim with no way to create any exclusion zones for them. Only workaround for now is to disable them in the Graphics settings.
Thanks

Hi
Thanks for your patience. Other users have reported this is caused by an outdated/incompatible spinner mod. Please remove/update the mod.
See for more details: 
 

Hi @Argaeus
Apologies for delay in reply. But if you cannot find an order number, just put "123456" as the order number and include the other requested information proving proof of purchase. Thanks!

Hi
Sorry for delay in response.
Missing Red Horizontal Lines on T5A Jetway extensions
- Logged for the dev team, the bug was reproduced

  Missing Logos / Plain White on T5A Jetway extensions
- We cannot reproduce this issue on either HD/SD textures or with/without terminal interiors (see above image for ref).
- The issue maybe because of a package conflict - either duplicated EGLL scenery installed or another installed scenery affecting the model/textures used.
- Please verify via My Library that no other instance of EGLL is active.
- To rule out other addon conflicts, try running with just EGLL in your community folder. Rename your existing Community folder (e.g. _Community), create a new one and place only inibuilds-airport-egll-heathrow inside. Clear your scenery indexes and load into EGLL to verify. To restore after testing, delete the new Community folder and rename your old folder back to Community.

   
New HSBC Logo
Your suggestion is noted. However please understand that our scenery was made with best available references we had at the time during development and the logos at present reflect that.

 Advertisements in particular are dynamic by nature and will keep changing over time so there will always be an element of "inaccuracy" in that regard with the digital twin counterparts.  
Thanks!

Hi
We do not have any planned POI additions at the moment but your suggestion is noted for future development.
Thanks!

Hi
No there are no hand-placed static aircraft with this scenery.
Thanks!

Hi,
No we do not advertise the scenery as compatible. Thanks!

Hey Liam,
Thanks for your report. 
'No Jetways Here'
Due to a sim limitation we are limited to just 1 jetway per gate. We cannot attach multiple jetways to the same gate , nor can we to attach the same jetway to multiple different gates. You can see the same in the GSX Gate Selection menu. The gates with jetways are indicated with 1x/J.
 
'Invalid Jetway Data'
These might be a GSX profile bug. These will be seen as 0x/J on GSX.

 
So for the reported instances:
308/308L - The jetway there is assigned to main gate (308) while the side gate (308L) is stairs only. 'No Jetway Here' is expected for 308L.

  207/207R - The jetway there is assigned to the main gate (207) while the side gate (207R) is walk-in only. 'No Jetway Here' is expected for 207R.

  209/209L - The jetway there is assigned to main gate (209) while the side gate (209L) is stairs only. 'No Jetway Here' is expected for 209L.
 

However I do see that GSX cannot access Gate 209 and showing 'Bad Jetway Data'. The jetway itself is working directly via EFB request or sim ATC request as defined in the scenery though.  
Gate 209 seems to be the only affected gate in the entire scenery. Logged this for the team.
Thanks!

Hi all,
Red screens appear when a WASM crash happens. The WASM crash on the runway spawn is an issue that was introduced in SU4 and affects many WASM aircraft.
For the A340, there's a potential fix available in the v1.0.7 update. We recommend updating to the latest version and trying again.
If the issue occurs again, please submit a new post following the guide below. Make sure to include all the requested information, especially autosaves and OFP files if you have them. This information is essential for us to try to reproduce the crash and work towards a solution.
There is no one-size-fits-all solution to WASM crashes as its not a "singular" issue. Most WASM crashes are due to corruption in sim memory, and each is unique to its circumstances hence why all this additional information is required to re-create the conditions that may lead to this.
Thanks!

Hi,
This is an old report. The issue has been resolved already since v1.0.4 Update in Nov 2025.
Thanks!
 

2026-01-20 01-14-35.mp4

Hi,
The accepted format is WPT/ALT in LSK L1, so try DATOK/410 for example.
After you start climbing to the FCU selected ALT, it updates the CRZ ALT to the FCU alt as long as its higher than current CRZ ALT. You also get an FMS scratchpad msg "NEW CRZ ALT FLXXX" as seen here. The temps however you may need to adjust on your own. 2026-01-19 22-57-25.mp4
Thanks!

Hi 
If you're airborne, the option only appears whenever you are not in NAV lateral mode. So you can, for example, set current HDG and pull HDG knob first, then you will be able to activate the secondary flightplan. 
Thanks

Hi @vanislepilot

Thanks for your feedback. We're glad you're enjoying the scenery.
If you're referring to the sign marked in the image below, that is correct as its indicating D as the next taxiway behind it.

Out now as of 1 Jan 2025:
Thanks!

Yes both are modelled, along with the new runway exit lights and turnpads post the 2021 expansion/repaving.

You can still download GSX profiles via the iniManager. All you need is an iniStore account, and then you can access the GSX Profiles section on the iniManager

Thanks!

Hi @Jun56

Apologies for delay in response, hopefully you have resolved it already by now by following the suggestions in the other threads here.
If not, please ensure the following:
Uninstall/Disable other LOWI sceneries via Content Manager (FS20) / My Library (FS24).
This includes Gaya/Asobo LOWI as well as any other 3rd party sceneries. Clear your scenery indexes and then restart the sim.Thanks

Please ensure photogrammetry is enabled in the settings.
Also try to clear your scenery indexes, it is recommended to do so after you add/remove scenery, especially if you loaded into an airport with 2 sceneries active at the same time.
Instructions on how to clear scenery index: 
Thanks!

Hi
Yes after the A340 is available via iniManager, you will be able to request an order transfer via the form.
Thanks

Hi,
Thanks for your suggestion. However, sorry that is not possible as the Marketplace is the only platform through which additional content is distributed for MSFS 2020/24 on both consoles (XBOX/PS5). There is no other way around it with the locked ecosystems of consoles.
Thanks!

Hi
Please reach out via Direct Support with your request.
Thanks!

Hey @Mandretti
Sorry to hear that. Try again now? Could have been some activation issues server side due to high demand.
If the issue persists, I recommend contacting our store team through Direct Support. Please include screenshots of what you're experiencing on both the iniManager and TFDi application for reference. Be sure not to share any of these screenshots publicly to protect user information.
Thanks!

The profile is not part of the uploaded package. We've already asked the dev to rectify this ASAP. 
You can also reach out to the dev here https://www.facebook.com/people/Sim-Design-Group/100066783410216/ for any other scenery-specific enquiries. Thanks for your patience meanwhile.
Thanks!

Hey
Thanks for your patience.
We've verified that the correct file should be iniBuilds-a350-900-DAL-6DN, and that it is being downloaded into the FS20 community folder, so it should work properly in your sim now. The install status should also be detecting correctly.
Thanks!