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(PS5) No transfer of a route from EFB to the flight management computer on the A380

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I’m encountering an issue on the PS5: I want to transfer a route I’ve created from the EFB (via Simbrief) to the flight computer. On the "INIT" page of the flight computer, the "CPNY F-PLAN REQUEST" field is constantly greyed out—it cannot be selected. As a result, my flight plan isn't being loaded into the flight computer. Am I doing something wrong, or is there a bug?

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Edited by Bigspatz

The CPNY F-PLAN REQUEST field being grey usually means the FMC does not currently see a company route to request. In the EFB, confirm the SimBrief OFP has actually been imported/generated, not just entered, then use the EFB option to send/import the route to the FMC. Also check you are using the same SimBrief pilot ID and that the route has finished processing. If it remains grey after that, report it as a possible bug with your exact steps.

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