I am playing msfs via geforce now (ultimate tariff) and I have a problem with inibuilds airports with all available planes in my simulator (inibuilds, wt, pmdg), the jetways do not respond to their call, they just stand still, I tried to call both through efb and through the msfs dispatcher. Having no access to the community folder, I suspect that the problem is with the simulator or the product (I specifically tested it at Heathrow and dxb), please help, maybe something can be done about it?

1 hour ago, DORRITO said:

I am playing msfs via geforce now (ultimate tariff) and I have a problem with inibuilds airports with all available planes in my simulator (inibuilds, wt, pmdg), the jetways do not respond to their call, they just stand still, I tried to call both through efb and through the msfs dispatcher. Having no access to the community folder, I suspect that the problem is with the simulator or the product (I specifically tested it at Heathrow and dxb), please help, maybe something can be done about it?

Hi,

In order to get your jet-bridges to move, you need to download our multi-jetway tool.

I'm not entirely sure how that with work with the current version of the sim you have. I'll get some further clarification on my end.

Thanks for your patience!

23 minutes ago, iniKyle said:

Hi,

In order to get your jet-bridges to move, you need to download our multi-jetway tool.

I'm not entirely sure how that with work with the current version of the sim you have. I'll get some further clarification on my end.

Thanks for your patience!

I have no way to use external exe files or upload modifications to the community folder, these are the rules of the gfn cloud service. it would be cool if the multi jetway tool was available in the simulator marketplace, or fix it so that at least everything would work as before (just one jetway) for those who do not have the necessary tool.

13 minutes ago, DORRITO said:

I have no way to use external exe files or upload modifications to the community folder, these are the rules of the gfn cloud service. it would be cool if the multi jetway tool was available in the simulator marketplace, or fix it so that at least everything would work as before (just one jetway) for those who do not have the necessary tool.

Thanks. I'll forward this to the team for further clarification.

On 10/2/2026 at 10:05 PM, iniKyle said:

Thanks. I'll forward this to the team for further clarification.

hello! how are you? I would like to fly with working jetways)

1 minute ago, DORRITO said:

hello! how are you? I would like to fly with working jetways)

Hi,

I don't believe this is possible with the way you are currently running the sim. Unfortunately, if you don't have access to your Community folder or the relevant files, there isn't much we can do to troubleshoot or resolve the issue.

Thanks for your understanding!

37 minutes ago, iniKyle said:

Hi,

I don't believe this is possible with the way you are currently running the sim. Unfortunately, if you don't have access to your Community folder or the relevant files, there isn't much we can do to troubleshoot or resolve the issue.

Thanks for your understanding!

but will this issue be resolved? Okay, the multijet will not work, well, let it work at least one.