The model aircraft I bought from the mall has an engine thrust failure when the aircraft climbs to an altitude of 25,000-5,0000. Small fans appear on the exterior of the model, and the AP automatically disconnects. This has already happened four times. Please fix this promptly.

3 hours ago, huangzhichao said:

The model aircraft I bought from the mall has an engine thrust failure when the aircraft climbs to an altitude of 25,000-5,0000. Small fans appear on the exterior of the model, and the AP automatically disconnects. This has already happened four times. Please fix this promptly.

Hi,

Please attach a short video of the issues you're describing, so I can send to the team for further review.

Thanks!

Hello, I have updated my aircraft to the latest version, but after landing, I cannot taxi even after releasing all brakes, and the engines provide no. This issue also occurred multiple times before the update. Please fix this as soon as possible.

1 hour ago, huangzhichao said:

Hello, I have updated my aircraft to the latest version, but after landing, I cannot taxi even after releasing all brakes, and the engines provide no. This issue also occurred multiple times before the update. Please fix this as soon as possible.

Hi,

This has already been reported and I believe fixed in v1.0.2

Thanks for your patience!

Can you update it as soon as possible? I've flown 9 times today and encountered this issue 4 times; it's really my interest in this aircraft model. To fly the 380, I switched from XP12 to MSFS 2024, and then bought aircraft model along with all the airports and plugins compatible with MSFS 2024.

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1 hour ago, huangzhichao said:

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Reinstall the aircraft if you have it downloaded. If streaming, disable the aircraft in your content manager and re-enable it.

Thanks!