Does anyone know how to fix this, was working fine now I get this, EGLL multi jetway tool installed

Hi,

Which aircraft are you attempting to connect the jetway with?

Thanks!

Hi, its the A380, have changed gates etc, reloaded the profiles and reinstalled the jetway tool, happens randomly and at the same gates, works then doesnt work

Inibuilds EGLL premium

Thanks, will look into this on my end!

Thankyou

Hi, any updates on this issue please?

Wont work at all now, updated A380 to 1.0.1 and cant use the jetways at all due to the above error, getting frustrated now!!

Hi Jason,

I just tested this on my end, using v1.0.1 at London Heathrow, gate 557.

If you're using GSX, please make sure you have the latest version installed. You may need to verify the files of GSX.

Also, please make sure the default handcrafted EGLL is disabled in your content manager, within the sim.

Hope this helps.

Hi, if I disable the handcrafted version it disables your version also, I cant find a way to disable one or the other?

Also, GSX is up to date and verified

Ok, so the handcrafted is disabled and inibuilds EGLL is installed version 1.1.0, still same issue

19 minutes ago, Jasonj said:

Ok, so the handcrafted is disabled and inibuilds EGLL is installed version 1.1.0, still same issue

Did you restart the sim after disabling the handcrafted EGLL?

I did, multiple tomes, it has worked on our most recent attempt, sometimes works sometimes not

22 minutes ago, Jasonj said:

I did, multiple tomes, it has worked on our most recent attempt, sometimes works sometimes not

Thanks, I'll keep investigating on my end.