Hello, I planned a flight from OMDB to EDDF. Two attempts to perform the flight were unsuccessful. The first attempt ended in a freeze of MSFS about one and a half hours after departure from Dubai (around Jeddah). Unfortunately, no reports were found in the Windows logs, but the MSFS log is attached. The second attempt ended in a failure of the A380 systems a few minutes after departure. I am not sure what the reason was, but at that exact moment, the chart provider in the EFB changed from Simulator to Navigraph. The sim froze for a few seconds and all data was lost (flight plan and performance data).

Furthermore, some settings in the EFB are currently not persistent. Almost all settings from before the first flight were reset to default for the second flight (except for calibration and third-party settings). Lastly, GSX had some problems reacting correctly with the aircraft during the second attempt, whereas during the first flight, everything worked fine.

I think it is best to delete the WASM folder before starting the third attempt.

AsoboReport-Crash-1960707156.txt

Hi,

Thanks for your report and feedback. I'm sorry to hear that your first two attempts were unsuccessful.

I haven't heard of anyone else experiencing issues with their EFB settings, but I'll make a note of this on my end for further investigation.

Thanks for bringing this to our attention!