Hi There Inibuild. Gotta say this aircraft looks amazing; However as most new releases my flight did not go to well.

GSX APP on EFB - Continuously defaulted to blank screen with press me to menu icon that when you pressed it nothing happened. Had to restart GSX several times during flight.

Charts: Aircraft icon and flight path were nowhere near each other.

Steering: without any input in my steering during takeoff the aircraft was swaying left and right along the runway. Most of the flight was perfect other than the charts issue above, however

ILS Approach - On approach I had everything set for a glideslope capture for 16R into YSSY and the correct frequency was showing on the screen when I clicked the appr and both autopilots selected the aircraft commenced a steep angled left turn and started flying in circles.

Manual landing after that with nil issues (WHeeww) However onboard announcements started to do its takeoff spiel rather than landing and every other announcement, including failure announcements started to go all at once. I couldn't hear myself think.

Taxiing to gate I was doing about 20kts along the taxiway and all of a sudden I was getting 100kts announcements and wheels started to act like the aircraft was about to takeoff and started lifting which caused the whole aircraft to commence bounce around.

Am I regretting purchasing this aircraft? Absolutely not. It's great, just needs some tweaking hence why I thought I would add this post. I know you guys will get it even better, like you did with the A350's.

Good Luck.

5 hours ago, BazAir said:

Hi There Inibuild. Gotta say this aircraft looks amazing; However as most new releases my flight did not go to well.

GSX APP on EFB - Continuously defaulted to blank screen with press me to menu icon that when you pressed it nothing happened. Had to restart GSX several times during flight.

Charts: Aircraft icon and flight path were nowhere near each other.

Steering: without any input in my steering during takeoff the aircraft was swaying left and right along the runway. Most of the flight was perfect other than the charts issue above, however

ILS Approach - On approach I had everything set for a glideslope capture for 16R into YSSY and the correct frequency was showing on the screen when I clicked the appr and both autopilots selected the aircraft commenced a steep angled left turn and started flying in circles.

Manual landing after that with nil issues (WHeeww) However onboard announcements started to do its takeoff spiel rather than landing and every other announcement, including failure announcements started to go all at once. I couldn't hear myself think.

Taxiing to gate I was doing about 20kts along the taxiway and all of a sudden I was getting 100kts announcements and wheels started to act like the aircraft was about to takeoff and started lifting which caused the whole aircraft to commence bounce around.

Am I regretting purchasing this aircraft? Absolutely not. It's great, just needs some tweaking hence why I thought I would add this post. I know you guys will get it even better, like you did with the A350's.

Good Luck.

Hi,

Thanks for your detailed feedback. A few things to note:

• GSX Profile: Have you downloaded the official GSX profile for the A380? I'm currently unable to reproduce this issue on my end.

• Charts: I'm also unable to reproduce the charts issue. As a first step, please try logging out of Navigraph and then logging back in.

• Steering: Please make sure you don't have any conflicting keyboard keybinds that may be interfering with the aircraft's steering.

• ILS: I've noted the ILS bug and will keep an eye on it, although I have not yet been able to reproduce the issue on my end.

• Taxiing to the Gate: This may have been related to a severe weather update. I'll also try to reproduce this on my end to investigate further.

Thanks again for taking the time to provide such detailed feedback!

Second flight and not much better. WSSS (cloudsurfasiasim airport scenery) to VHHH (Inibuild airport scenery).

Had nil issues departing out of WSSS other than the below.

GSX: Yes I have the Official GSX profile for the A380. GSX constantly was freezing both in the EFB app on the A380 as well as the MSFS2024 EFB. I had to reset the Couatl engine several times.

Other than this issue the flight was going well until landing in VHHH.

Couple of minor things. I noticed that even at 40000ft I have nil smoke trail from any of the engines.

Taxiing to gate N7 in Terminal 1, noticed some stutters but not to bad. I have a number of the sceneries at your VHHH toggled off to give me more performance when I land there since purchasing your scenery.

With the A380 when I taxied into the gate everything went haywire.

The game froze my VR headset got really hot and froze. Got the GPU pop up that I have reached my limits and my whole computer shut down.

Hi had the A380 basic cabin on but both performance and FX Performance toggled on in the A380 settings. I use the Pimax Crystal Super 50PPD and my rig is as follows:

I would have thought that my computer should be able to cope with this aircraft at one of your sceneries but I am starting to thing maybe not. I have all my settings in MSFS2024 for VR set to medium and the texture resolution at low. How can this still not be enough to stop what has happened happening.

Would really like some advice on how to rectify this.

Many thanks in advance.

P.S

As per Charts - I have logged out and back into Navigraph, as per your advice and at this stage it has rectified the issue I experienced yesterday.

Had nil issues with the ILS on this flight and nice smooth landing as well. It might have had something to do with MSFS 2024 around YSSY??? Just thinking out loud.

3 hours ago, BazAir said:

Second flight and not much better. WSSS (cloudsurfasiasim airport scenery) to VHHH (Inibuild airport scenery).

Had nil issues departing out of WSSS other than the below.

GSX: Yes I have the Official GSX profile for the A380. GSX constantly was freezing both in the EFB app on the A380 as well as the MSFS2024 EFB. I had to reset the Couatl engine several times.

Other than this issue the flight was going well until landing in VHHH.

Couple of minor things. I noticed that even at 40000ft I have nil smoke trail from any of the engines.

Taxiing to gate N7 in Terminal 1, noticed some stutters but not to bad. I have a number of the sceneries at your VHHH toggled off to give me more performance when I land there since purchasing your scenery.

With the A380 when I taxied into the gate everything went haywire.

The game froze my VR headset got really hot and froze. Got the GPU pop up that I have reached my limits and my whole computer shut down.

Hi had the A380 basic cabin on but both performance and FX Performance toggled on in the A380 settings. I use the Pimax Crystal Super 50PPD and my rig is as follows:

I would have thought that my computer should be able to cope with this aircraft at one of your sceneries but I am starting to thing maybe not. I have all my settings in MSFS2024 for VR set to medium and the texture resolution at low. How can this still not be enough to stop what has happened happening.

Would really like some advice on how to rectify this.

Many thanks in advance.

P.S

As per Charts - I have logged out and back into Navigraph, as per your advice and at this stage it has rectified the issue I experienced yesterday.

Had nil issues with the ILS on this flight and nice smooth landing as well. It might have had something to do with MSFS 2024 around YSSY??? Just thinking out loud.

Hi,

Thanks for the detailed report. I'll investigate some more on my end!

Now I cannot get throttle 4 to move. I have all the bindings done correctly but it wont move. Its as if with my computer shutting down it has currupted the aircraft. Tried everything with no success.

Im at my whits end with this aircraft.

I have the Inibuild reduced tecture pack done but the stuttering is still unbearable.

Anychance to allow me to transfer the A380 from marketplace onto the Inimanager to see if that will make a difference? I think MSFS2024 is causing all these issues

5 hours ago, BazAir said:

Now I cannot get throttle 4 to move. I have all the bindings done correctly but it wont move. Its as if with my computer shutting down it has currupted the aircraft. Tried everything with no success.

Im at my whits end with this aircraft.

I have the Inibuild reduced tecture pack done but the stuttering is still unbearable.

Anychance to allow me to transfer the A380 from marketplace onto the Inimanager to see if that will make a difference? I think MSFS2024 is causing all these issues

Hi,

I'm sorry to hear you're having issues with the aircraft. By any chance, have you downloaded the plane or are you streaming it?

Thanks!

I have downloaded it.

Got the throttles working after 5 hours of playing around with settings. It definitely wasn't behaving normally. AI assistance identified a corrupt file and I had to add a new profile for the throttle within MSFS2024.

Your A380 is not usable in its current state. I am not enjoying this at all. To many bugs and on a high end machine that I have it shouldn't be doing this. I think I have a bad loaded product. See video attached on latest issues i am having

How do I request a refund? this aircraft is not flyable

1 hour ago, BazAir said:

Your A380 is not usable in its current state. I am not enjoying this at all. To many bugs and on a high end machine that I have it shouldn't be doing this. I think I have a bad loaded product. See video attached on latest issues i am having

Hi,

Please remove the aircraft from your downloads and try streaming it. We've been investigating a few issues with users who have the aircraft downloaded.

Thanks!

Did that (Uninstalled within MSFS2024 and confirmed A380 was now streamed) and thought all my issues were resolved. Had a great preflight setup out of YMML, although the takeoff was whindy along runway 34 ( I believe this has been reported by several youtubers that it's difficult to keep a straight line due to lag in response) the flight was up in the air and looking good for a long haul flight to KLAX. However had issues about 2 hours into the flight where the aircraft just started to rock viciously left to right. I disengaged autopilot and was able to get it back on track. Big issue there!!! Then with auto pilot re-engaged, I left the flight in the hands of my trusty co-pilot (Say Intensions Camille) (obviously not trusty enough) and when i came back in an hour i was presented with the below.

This aircraft is seriously broken.

Dumped in the middle of the pacific Ocean

9 hours ago, BazAir said:

Did that (Uninstalled within MSFS2024 and confirmed A380 was now streamed) and thought all my issues were resolved. Had a great preflight setup out of YMML, although the takeoff was whindy along runway 34 ( I believe this has been reported by several youtubers that it's difficult to keep a straight line due to lag in response) the flight was up in the air and looking good for a long haul flight to KLAX. However had issues about 2 hours into the flight where the aircraft just started to rock viciously left to right. I disengaged autopilot and was able to get it back on track. Big issue there!!! Then with auto pilot re-engaged, I left the flight in the hands of my trusty co-pilot (Say Intensions Camille) (obviously not trusty enough) and when i came back in an hour i was presented with the below.

This aircraft is seriously broken.

Dumped in the middle of the pacific Ocean

Are you using any type of 3rd party weather injection? What is your in game turbulence set to?

Thanks!