Hi everyone,

I recently purchased the A220 via the iniManager, but I am running into a major issue when loading the aircraft into the simulator.

Problem description:

• Upon loading into a flight, I cannot power up the aircraft (electrical/power systems remain completely off/unresponsive).

• The EFB / tablet is functional, but the rest of the cockpit is completely dead.

• Main flight controls, throttles, sidestick, and some switches do not respond to any input.

• Toggling or changing the aircraft state (e.g. from Cold & Dark to GPU or Ready for Taxi/Flight) via the tablet makes no difference the aircraft remains completely unresponsive.

Troubleshooting steps already attempted:

1. Completely uninstalled and reinstalled the A220 through the iniManager.

2. Manually deleted the WASM folder prior to reinstalling.

Unfortunately, the issue persists. Has anyone encountered this issue or knows a fix for it? Any guidance from the team or community would be greatly appreciated.

Thank you!

Exact same problem for me as well.

Edit: My Ini Manager wasn't updated to 2.6, that fixed my problem.

Edited Thursday at 12:45 PM2 days by Akatsuki

14 hours ago, Tomé Ferreira said:

Hi everyone,

I recently purchased the A220 via the iniManager, but I am running into a major issue when loading the aircraft into the simulator.

Problem description:

• Upon loading into a flight, I cannot power up the aircraft (electrical/power systems remain completely off/unresponsive).

• The EFB / tablet is functional, but the rest of the cockpit is completely dead.

• Main flight controls, throttles, sidestick, and some switches do not respond to any input.

• Toggling or changing the aircraft state (e.g. from Cold & Dark to GPU or Ready for Taxi/Flight) via the tablet makes no difference the aircraft remains completely unresponsive.

Troubleshooting steps already attempted:

1. Completely uninstalled and reinstalled the A220 through the iniManager.

2. Manually deleted the WASM folder prior to reinstalling.

Unfortunately, the issue persists. Has anyone encountered this issue or knows a fix for it? Any guidance from the team or community would be greatly appreciated.

Thank you!

Hi,

As another user mentioned, please make sure you iniManager is up to date.

Thanks!

1 hour ago, iniKyle said:

Hi,

As another user mentioned, please make sure you iniManager is up to date.

Thanks!

hi, unfortunatly i am experiencing this exact issue. But my inimanager is currently 2.6. please help. i bought it and have not been able to fly it even once.

For everyone having issues, please follow these troubleshooting steps:

inimanager cache

• Close iniManager: Make sure iniManager is completely closed. Check your Windows system tray/taskbar to ensure it isn't still running in the background.

• Open the Run dialog: Press Windows Key + R on your keyboard to open the Run box.

Clear Local AppData:

• Type %localappdata% into the Run box and press Enter.

• Locate the folder named iniManager and delete it.

Clear Roaming AppData:

• Press Windows Key + R again to open the Run box.

• Type %appdata% and press Enter.

• Locate the folder named iniManager and delete it.

Relaunch iniManager. It should start fresh and rebuild its configuration files.

Let me know if this helps, thanks!

1 hour ago, iniKyle said:

For everyone having issues, please follow these troubleshooting steps:

inimanager cache

• Close iniManager: Make sure iniManager is completely closed. Check your Windows system tray/taskbar to ensure it isn't still running in the background.

• Open the Run dialog: Press Windows Key + R on your keyboard to open the Run box.

Clear Local AppData:

• Type %localappdata% into the Run box and press Enter.

• Locate the folder named iniManager and delete it.

Clear Roaming AppData:

• Press Windows Key + R again to open the Run box.

• Type %appdata% and press Enter.

• Locate the folder named iniManager and delete it.

Relaunch iniManager. It should start fresh and rebuild its configuration files.

Let me know if this helps, thanks!

thanks for your reply. i did that. didnt help unfortunatly. thanks tho.

44 minutes ago, delion said:

thanks for your reply. i did that. didnt help unfortunatly. thanks tho.

Hi,

Can you please confirm you have disabled the Marketplace version of the aircraft as well? Both 2020 and 2024 versions.

Thanks!

1 hour ago, iniKyle said:

Hi,

Can you please confirm you have disabled the Marketplace version of the aircraft as well? Both 2020 and 2024 versions.

Thanks!

there is no marketplace version as i bought it from the inibuilds manager. so within content manager there is only the community one

Same issues, tried ALL troubleshooting steps, including the above, several times. . MSFS 2024.

Cockpit knobs have no interaction until you pause the sim and then come back into the plane. At that point the knobs work but nothing happens when you turn them.

26 minutes ago, joe8617 said:

Same issues, tried ALL troubleshooting steps, including the above, several times. . MSFS 2024.

Cockpit knobs have no interaction until you pause the sim and then come back into the plane. At that point the knobs work but nothing happens when you turn them.

UPDATE: I think I fixed the issue. I don't have MS2020 installed, but in my library after scrolling down, I found that I have two A220s in my 2024 library, the MS2024 version which I had disabled, but I also found a MS2020 version. Once I also disabled that version so that BOTH the 2024 and 2020 versions were disabled, I installed from Inimanager again and it is working.

Thanks,

Joe

1 hour ago, joe8617 said:

UPDATE: I think I fixed the issue. I don't have MS2020 installed, but in my library after scrolling down, I found that I have two A220s in my 2024 library, the MS2024 version which I had disabled, but I also found a MS2020 version. Once I also disabled that version so that BOTH the 2024 and 2020 versions were disabled, I installed from Inimanager again and it is working.

Thanks,

Joe

4 hours ago, iniKyle said:

Hi,

Can you please confirm you have disabled the Marketplace version of the aircraft as well? Both 2020 and 2024 versions.

Thanks!

^ As I had mentioned above, when you purchase from the Marketplace, it places both 2020 & 2024 versions in your content manager.

Glad you were able to get it resolved!

I have the same issue. Purchased the aircraft yesterday (Sep 4) through iniManager, iniManager is on latest version. Had an uneventful first flight on MSFS 2020 and now the next day it just won't work. All lights of the aircraft are on, I can push buttons and turn knobs, but the aircraft won't react. I do not fully understand the troubleshooting steps with deleting the iniManager folder in Local and Roaming folders. As when I delete them and try to relaunch the iniManager, it just says that Windows cannot launch the app as it cannot find it anymore. Am I doing something wrong?

It is so weird, as I had no issues yesterday and now all of a sudden nothing works.

6 hours ago, OhG said:

I have the same issue. Purchased the aircraft yesterday (Sep 4) through iniManager, iniManager is on latest version. Had an uneventful first flight on MSFS 2020 and now the next day it just won't work. All lights of the aircraft are on, I can push buttons and turn knobs, but the aircraft won't react. I do not fully understand the troubleshooting steps with deleting the iniManager folder in Local and Roaming folders. As when I delete them and try to relaunch the iniManager, it just says that Windows cannot launch the app as it cannot find it anymore. Am I doing something wrong?

It is so weird, as I had no issues yesterday and now all of a sudden nothing works.

On 9/4/2026 at 12:58 AM, iniKyle said:

^ As I had mentioned above, when you purchase from the Marketplace, it places both 2020 & 2024 versions in your content manager.

Glad you were able to get it resolved!

Same for me. Today I have purchased and installed the A220 in MSFS2024, but I could not operate the aircraft at all. Some of the EFB functions do work, but setting for instance the aircraft status was not happening.

I have followed the troubleshooting from inKyle, I deleted the existing iniManager as explained, and I installed the latest iniManager version (2.6.0). I have checked in the MSFS2024 Marketplace, if there is any other A220 installation avalable. There is one ASOBO A220 Family stream, which cannot be deactivated or uninstalled. I have tried to delete the file in the MSFS 2024 Store folder, with the effect, that it has been reinstalled, when starting the MSFS 2024 simulator.

I have uninstalled and reinstalled the A220. Nothing changed, the A220 is still not serviceable.

I find it very irritating. I have many different airliners in my Library, including some from iniBuilds. This is the first time that this happens. I expect, that there is an explanation and a solution for this issue.