Hi. I am new to the A350 and have encountered a few issues during my first few flights.

1. The plane continually flies in a slight right wing down attitude when flying straight. There is usually no apparent rudder deflection in the ECAM. I have found that kicking the left rudder pedal seems to rectify the problem temporarily. I use the same controller profile that I use for the Fenix and am certain that I removed any other rudder input other than my pedals. I have also set up a null zone for the rudder, but this made no difference.

2. The GROUND page on the OIS flashes constantly in orange when GSX is enabled. Is there a way to stop the flashing?

3. The ANF freezes on landing. It does not follow the aircraft while taxiing to stand, and it is impossible to use the mouse to drag it to where the aircraft actually is.

4. Big problems with the GSX integration. On my last flight I tried to load the aircraft but discovered that GSX wanted to deboard all 324 passengers first. This never completed and so I was unable to load fuel, cargo or passengers through GSX. I had to restart Couatl and then load the aircraft through the OIS instead of through GSX. This may of course be a GSX issue, but it only relates to the GSX integration in the A350. I have never had this with the Fenix.

I would appreciate any help and advice you can give. Thanks.

1 hour ago, westbros said:

Hi. I am new to the A350 and have encountered a few issues during my first few flights.

1. The plane continually flies in a slight right wing down attitude when flying straight. There is usually no apparent rudder deflection in the ECAM. I have found that kicking the left rudder pedal seems to rectify the problem temporarily. I use the same controller profile that I use for the Fenix and am certain that I removed any other rudder input other than my pedals. I have also set up a null zone for the rudder, but this made no difference.

2. The GROUND page on the OIS flashes constantly in orange when GSX is enabled. Is there a way to stop the flashing?

3. The ANF freezes on landing. It does not follow the aircraft while taxiing to stand, and it is impossible to use the mouse to drag it to where the aircraft actually is.

4. Big problems with the GSX integration. On my last flight I tried to load the aircraft but discovered that GSX wanted to deboard all 324 passengers first. This never completed and so I was unable to load fuel, cargo or passengers through GSX. I had to restart Couatl and then load the aircraft through the OIS instead of through GSX. This may of course be a GSX issue, but it only relates to the GSX integration in the A350. I have never had this with the Fenix.

I would appreciate any help and advice you can give. Thanks.

Hi,

Glad to hear you're flying the A350! To answer some of your questions:

1. We have noted this issue with a very small number of users. SU6 has just released, so I'll ask if you can verify that you don't have any other keyboard keybinds assigned to your control surfaces (rudder, aileron, etc.).

2. I haven't seen or heard of this error before. Are you able to grab a video/recording of it happening in real time? That would be very helpful for us to investigate.

3. This is also something I haven't personally encountered or seen reported. Has it happened across multiple flights? We are aware of the Navigraph token expiring, so could you verify whether this may be the issue by logging out of and back into Navigraph on the OIS?

4. This has been noted by the team, and we are currently investigating the behavior.

Thanks!