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Product transfer request rejected due no screenshot, however the app won't allow me to attach

Karl N
in Support (Windows)

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As above. Request denied with a note to attach a screenshot. Repeated the process but it's not allowing the attaching of files. Furthermore, the drop-down menu has no option for Contrail so I have to select 'other'.

Edited by Karl N

  • Staff
18 minutes ago, Karl N said:

As above. Request denied with a note to attach a screenshot. Repeated the process but it's not allowing the attaching of files. Furthermore, the drop-down menu has no option for Contrail so I have to select 'other'.

Hi, which product are you attempting to transfer and the developer of said product?

  • Author

Hi, all my Impulse scenery.

  • Author
On 5/13/2026 at 4:20 PM, IniJamir said:

Go ahead and make another request

I just tried again and still no option to upload a screenshot.

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