Navigraph AIRAC cycle won't update after clicking on OIS

[FlyingPapa94]

Dear Inibuilds community,

 

I have been trying to update the AIRAC cycle for my A350 Airliner on MSFS2020. The Navigraph creditial has been successfully connected to the aircraft. However, when I click on UPDATE NAVDATA button on the OIS, the update never start (which suppose to appear the download progress bar, followed by green bar when completed). Please see the screenshot in the attachment below.

Is there anyone encountering the similar problem as me? I have tried following different tutorials on different forums but all unsuccessful.

Thank you in advance!