EFB settings options not visible

[kubar]

The lighting and ground options, when selected are not visible in outside view. I have made sure parking brake on, everything in cold n dark, even mixture lever out, but cannot see chocks set, covers on etc.

[IniJamir]

Hi, try reinstalling the aircraft, it sounds like something corrupted during the install, let me know if this helps.

[kubar]

Just did a complete reinstall as suggested, but nothing changed, cannot see the ground options or anything in the EFB as an outside view on the aircraft.

I guess I should put forward a ticket?