Msfs2024 a350-1000 cannot enter the cockpit when starting a flight on the ground

[Matteo11]

Hello, i am having a problem which i have tried to fix but í cannot find a solution. When I want to use the 350-1000 with any livery including the white base livery and I spawn in at a gate(no metter if big or small, on apron or with jet bridge) I cannot enter the cockpit. I can take the engine covers and pitot covers off but neither does the "enter the cockpit" button at the bottom near the efb toggle button or the strg+c shortcut does work. This is only happening on the -1000 version, on the -900 version everything works including the strg+c shortcut. 

does someone know why this is happening?

 

thanks in advance!

[IniJamir]

Hi,

It's possible something didn't initialize properly for the 1000 on loading that did for the 900, I recommend clearing the WASM Folder via the steps provided below and then relaunch both aircraft, return to menu after initializing both, then load back into the 1000. Let me know if this works, thanks.

 

[Matteo11]

Hello,

I have eliminated the Wasm folder as instructed. I have also extracted all the liveries. Then I loaded the sim and spawned in the with a350-1000 with no cabin. It worked! Then I got to the menu and selected the a350-900 in white and selected another airport and it didnt work as you can see in the picture. I have tried it several times with various airports and gate sizes and it does not work. I have also tried closing and reopening the sim and also pressing the button to enter the aircraft and the shortcut.

In the first pic you see that the a350-1000 is working and in the second not.

Do you know what the problem is? I had not loaded any liveries in the sim at that point. 

Thank you for your help in advance!

[IniJamir]

If this is still the case than something might have corrupted with the install, I'd suggest reinstalling the aircraft.

[Matteo11]

I have uninstalled it and reinstalled it, also I have deleted the wasm folder before relaunching and it didn't work. First I spawned in the a350-1000 and it worked but when I spawned in the 350-900 it didn't work. What I have understood is that the aircraft that creates the wasm folder will work but the other type will not work.