Msfs2024 a350-1000 cannot enter the cockpit when starting a flight on the ground

[Matteo11]

Hello, i am having a problem which i have tried to fix but í cannot find a solution. When I want to use the 350-1000 with any livery including the white base livery and I spawn in at a gate(no metter if big or small, on apron or with jet bridge) I cannot enter the cockpit. I can take the engine covers and pitot covers off but neither does the "enter the cockpit" button at the bottom near the efb toggle button or the strg+c shortcut does work. This is only happening on the -1000 version, on the -900 version everything works including the strg+c shortcut. 

does someone know why this is happening?

 

thanks in advance!

[IniJamir]

Hi,

It's possible something didn't initialize properly for the 1000 on loading that did for the 900, I recommend clearing the WASM Folder via the steps provided below and then relaunch both aircraft, return to menu after initializing both, then load back into the 1000. Let me know if this works, thanks.