TFDI Design MD-11 Install Activation Failure

[Mandretti]

I purchased the 2024 TFDI Design MD-11 yesterday but cannot successfully activate.  The status on your installation process says it's installed, but the actual TFDI install application produces an error after I paste the provided activation code into the install window.  The error is "Activation Failed"  "Unable to verify activation code. Please check your internet connection and try again"  My internet connection is fine, and I'm not seeing any firewall issues. I have rebooted my PC multiple times, restarted IniManager, uninstalled, reinstalled the MD-11  (according to IniManager). I have contacted TFDI support but they have not provided a solution.  I'm checking here in case there are known issues with the installation activation process when going through IniManager.  Thank you for any help you can provide.  

[pete_auau]

the only thing i can think off is that i bought it directly from tdfi is that when copying the number  you mite have missed one letter or number, if all else fails try typing the numbers in mite take abit longer