A350 electrical systems error

[Augustin]

Yesterday I bought the a350, and when I loaded into a flight, none of the systems turned on, and yes I’m pretty sure I did everything right, but none of the switches would turn on, therefore I couldn’t fly, I’ve tried resetting the game, deleting and reinstalling the plane, but nothing works, please help

should I return it?

[IniSteve]

Hi. Can you send images or video of your exact problem? 

[Augustin]

I’ve clicked all the buttons for external power and batteries and apu

[Augustin]

2 minutes ago, IniSteve said:

Hi. Can you send images or video of your exact problem? 

[IniSteve]

It appears the WASM hasn't fully initialized. Try reloading the scenario and checking again?

[Augustin]

Do you mean like I should reload the whole flight?

[Augustin]

3 minutes ago, IniSteve said:

It appears the WASM hasn't fully initialized. Try reloading the scenario and checking again?

I have already reloaded the flight, but still nothing

[IniSteve]

What platform are you on? 

[Augustin]

Just now, IniSteve said:

What platform are you on? 

I’m on Xbox series S

[IniSteve]

Ok, that's helpful. 
Can you confirm you're on the latest version and send a screenshot of "My Library" 

[IniSteve]

Also, are you on our discord server? It will be much easier to do "live support" there versus here. 

[Augustin]

1 minute ago, IniSteve said:

Also, are you on our discord server? It will be much easier to do "live support" there versus here. 

I did, but I’m stuck on the welcome page even after verification 

[Augustin]

3 minutes ago, IniSteve said:

Ok, that's helpful. 
Can you confirm you're on the latest version and send a screenshot of "My Library" 

Will do, I’ll be back in 2 hours, and by the way, thanks for helping, I’ll send the photo soon

[Augustin]

2 minutes ago, IniSteve said:

Also, are you on our discord server? It will be much easier to do "live support" there versus here. 

Nevermind I just joined it