A350-1000 freezing

[asdy]

Hello, 

5 hours flight from Doha to Jaunde after 4 Hours buttons in Cockpit (AP etc. pp) or Thrustmaster Inputs doesn't react anymore. 

I clearly understand that its not easy to to create such a beautiful plane for MSFS 2024. But I payed 90 Euro when I get a final product??? 

I'm really angry sorry, everytime it happened I don't play months and come back to try again. And everytime get such annoying experience. Installed all updates from MSFS 2024 and inibuilds also NVIDIA before playing.

[Eddie]

Hello,

I am very sorry to hear that you're experiencing this. What is happening here is called a "WASM" crash. The nature of this type of crash is very hard to squash entirely as they are heavily situation dependant and are not a "one fix for all of them". We have implemented the autosave feature you "save" you from a situation like this. Have you been able to use it? It would also be beneficial for us to receive said autosave file from you in order to attempt reproducing the issue and fixing it. 

Here's an in-depth guide on how to properly report a WASM crash so that we can as quickly as possible resolve it: 

Once again, apologies for the inconvenience.
Thank you 🙂 

[asdy]

On 8/23/2025 at 7:36 PM, Eddie said:

Hello,

I am very sorry to hear that you're experiencing this. What is happening here is called a "WASM" crash. The nature of this type of crash is very hard to squash entirely as they are heavily situation dependant and are not a "one fix for all of them". We have implemented the autosave feature you "save" you from a situation like this. Have you been able to use it? It would also be beneficial for us to receive said autosave file from you in order to attempt reproducing the issue and fixing it. 

Here's an in-depth guide on how to properly report a WASM crash so that we can as quickly as possible resolve it: 

Once again, apologies for the inconvenience.
Thank you 🙂 

Thank you very much for your answer. Last week I flew Doha-Seychelles and had two times in one flight WASM Crashes. It's so frustrating so this week I tried the following:

-Delete WASM Folder

-Delete all Liveries and A350 Files in Community

-Reinstall A350 

-Deactivate NVIDIA Overlay

-Lunch the A350 first Time on Runway with all Systems running 

-Set TCAS Stby

-Didnt use the EFB Map from A350 (My own feeling says everytime using it causes WASM Crashes).

-Didn't use any livery,only the inibuilds one

Finally I flew today Larnaka - Vienna go and back 6 hours without any issues or WASM struggles 🙃I will keep you informed!

 

 

[asdy]

On 8/30/2025 at 11:57 PM, asdy said:

Thank you very much for your answer. Last week I flew Doha-Seychelles and had two times in one flight WASM Crashes. It's so frustrating so this week I tried the following:

-Delete WASM Folder

-Delete all Liveries and A350 Files in Community

-Reinstall A350 

-Deactivate NVIDIA Overlay

-Lunch the A350 first Time on Runway with all Systems running 

-Set TCAS Stby

-Didnt use the EFB Map from A350 (My own feeling says everytime using it causes WASM Crashes).

-Didn't use any livery,only the inibuilds one

Finally I flew today Larnaka - Vienna go and back 6 hours without any issues or WASM struggles 🙃I will keep you informed!

 

 

WASM Crash today between South Corea - Japan. 🥲

[BraveLion]

I've noticed its when you activate WX and TERR (map) this causes this crash. After a certain timeframe all buttons are rendered inoperable or clickable. I noticed when I don't active these two buttons I'm able to finish all flights (realistic flying over 5 hours no compression).