WASM crash

[balus]

Shutdown the A359 yesterday, reloaded this morning and continual WASM crash.

Uninstalled, reinstalled, no difference

Uninstalled and searched and removed any reference to inBuilds A350 from appdata, reinstalled, loaded ok.

Exited, installed SIA livery, started MSFS, WASM crash, same as before

• Aircraft: A350-900
• Simulator: FS2020
• Navdata Method:  NAVIGRAPH
• OFP: none loaded
• WASM Error: see attached image
• Specs: i9 12900K, RTX3090Ti, 32 GB DDR5, 
• Autosave File:  parked at gate, just loaded 

 

This aircraft has become more and more unstable since the last update. Can you provide an option to roll back to a previous version please?

[RigidFlyer]

I don't understand! Myself and many other customers have bought this airliner from Inibuilds, great looking all good, BUT!!!! DAMN!!! INIBUILDS do you care about your customers??!!!! this pisses me off to the bone! Its not cheap £59.99  that is 60£ a day of work for someone! hard labour hard earn money! And you guys instead release a stable nice updated airliner you get out an update that make everything even worse! I cant FLY this addon just can't! The A350 1000 crashes before even finishing loading! the A350-900 loads and gets onto runway all good but frozen screens, no other 3d party apps or anything else is running! I did all re install and clear and run file checker for sim, what I haven't done! I even wiped off my Navigraph to 0! nothing still same thing crash on loading! 

 

FIX THIS DAMN PLANE!! ITS outrageous and from a developer as you guys not nice at all!!!! Amount of money I have spent on your products all good and always have had great support! but this airliner this addon just I cant to much!! half day wasted trying to fix!! nothing!!!

Edited July 20 by RigidFlyer

[Eddie]

20 minutes ago, RigidFlyer said:

I don't understand! Myself and many other customers have bought this airliner from Inibuilds, great looking all good, BUT!!!! DAMN!!! INIBUILDS do you care about your customers??!!!! this pisses me off to the bone! Its not cheap £59.99  that is 60£ a day of work for someone! hard labour hard earn money! And you guys instead release a stable nice updated airliner you get out an update that make everything even worse! I cant FLY this addon just can't! The A350 1000 crashes before even finishing loading! the A350-900 loads and gets onto runway all good but frozen screens, no other 3d party apps or anything else is running! I did all re install and clear and run file checker for sim, what I haven't done! I even wiped off my Navigraph to 0! nothing still same thing crash on loading! 

 

FIX THIS DAMN PLANE!! ITS outrageous and from a developer as you guys not nice at all!!!! Amount of money I have spent on your products all good and always have had great support! but this airliner this addon just I cant to much!! half day wasted trying to fix!! nothing!!!

Hello

I'm very sorry to hear your frustration with the aircraft. Fortunately, we do indeed care. We are working tirelessly to figure out a way to patch all these WASM crashes. It is not one. It is many different ones that happen in very very specific situations and absolutely not for everyone; what does this mean? Our testing team can not catch each single one. Impossible. Some feel easy to catch to the person affected but in reality, it isn't the case. 

The aircraft has been updated plenty of times, more and more features released and it has stabilised for the majority since long ago. I am not dismissing your concerns by saying this, but at the same time, it is important to stay fair. We're doing one big effort with the community to try to squash these WASM crashes once and for all (see linked post below). Again, I apologise for the inconvenience. We do care and we truly wish our customers didn't have to experience these crashes. Not sure why you'd think we want our customers to be angry and frustrated.

Thank you