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Posted (edited)

Hello everyone,

I'd rather not write these line, however we've come to a point where I'd like to voice some serious concern regarding your product care policy.

Today we celebrate the release version 1.1.0 and the ULR, with the product being described in a "more mature state" and the update cycle shifting to a slower pace.

With this "mature state" in mind, I'd like to remind you of some visual issues that still persist and some of them apparently have not even been acknowledged at all to this day.

While I'm a positive person who has a lot of good faith in store for each and every developer and I can totally understand that issues have to be prioritized, I start observing a behaviour that doesn't make too much sense to me.

With these issues outstanding, it would appear that there have to be more important tasks for the art department to complete beforehand. What I'm seeing now however is new - paid - cabin packs being released and an A340 being teased.

All of that with the A350 - and also the A300 btw, which fights similar issues - being left behind. The A300 for example just got it's non-fitting gear fixed with the new  - paid - premium version and is now suffering from new LOD issues - still to be acknowledged and fixed. Also the gear has never been fixed in the initial 2020 product.

This inevitably brings me to the conclusion that new sales have a certain priority over product care and I fear that this trend will continue throughout upcoming products.

Don't get me wrong, I'm not saying you don't update your planes - the amount of updates and content we recieved for free since release is amazing! - it's just that for the art department, I'm concerned about it's priorities. You've set the bar so high with your overall visual quality, then these things keep happening and it takes literal years to see any fixes that are mostly 5-minute-tasks .

I understand that iniBuilds is a commercial enterprise and you have every right to earn revenue for your overall great products. Personally I will think twice about future iniBuilds purchases as long as things are handled like this. In the meantime I'll sit quietly and hope that things will be adressed when the time is right. Even if it takes another two years.

It may be a very personal issue being so disturbed by modelling issues and people might call me crazy, but it's hard for me having any fun with the A350 when things cumulate like this. I'm just disappointed and a little frustrated at this point, and I really needed to voice my thoughts on this. Maybe some of this makes sense! If there‘s a legitimate reason for why things are prioritized the way they are, please enlighten me. If you feel things are fine the way they are, let me know aswell. I‘d just like to know what to expect from the future.

Thank you for reading!

 

Edited by MediocreGorilla
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