No sound in external view

[ChrisJ748]

I don't have any sound in external view, I'm attaching a video link as recommended by Joshua. Currently running Version V1.0.12 in MSFS2020

inibuilds A350 No sound external view.mp4

[Eddie]

Hello,

There are a number of steps that can be taken here to root out the issue. First is to make sure your sliders in the OIS audio-section are not zeroed. 

Please also give this guide a look: 

If none of these are solutions, please reinstall the aircraft entirely as well as clear your WASM folder. This will unfortunately reset OIS settings as well as take longer on initial-load as experienced with new updates. Reinstalling will rule out any corrupt files. 

If all else fails, please let me know and we'll take another look. 

[ChrisJ748]

Evening Eddie, thanks for your response.

I don't actively use headphone simulation (having just checked, it's actually greyed out) , and all my sliders are set to default from installation as can be seen here. 

I will add, it's not all the time the sound disappears, my previous flight was fine.

I submitted the video here as Joshua Feltimo said that you needed a video of this issue.

Edited Monday at 08:37 PM by ChrisJ748

[Eddie]

Hello again,

That is indeed odd. I would recommend a reinstall as that most likely will resolve it.
Also just to make sure, are you having this issue with any other aircraft? 

Thank you