[KNOWN ISSUE] Airports that will not load/display in the navigation display unit?

[Ian Ash]

Further to another post, I believe there are airports that will not display or load into the navigation display unit. This means that if you are on the ground and you require to zoom in to help with taxiing, you cant as the airport will not load. This error also prevents setting up BTV if your arrival airport is one that will not load.

This with a Navigraph subscription and setup correctly within the OIS and system (other maps load, as do terminal charts)

For me, EGLL (Heathrow) will not load.

What other airports are failing to load, how big is this issue?

 

[haza2]

9 hours ago, Ian Ash said:

Further to another post, I believe there are airports that will not display or load into the navigation display unit. This means that if you are on the ground and you require to zoom in to help with taxiing, you cant as the airport will not load. This error also prevents setting up BTV if your arrival airport is one that will not load.

This with a Navigraph subscription and setup correctly within the OIS and system (other maps load, as do terminal charts)

For me, EGLL (Heathrow) will not load.

What other airports are failing to load, how big is this issue?

 

Hello,

This has been reported by other users and the team are aware, we believe it maybe a server issue but the team are fully aware. Thank you for your report. 

[Ian Ash]

Seems to work just great now. Thanks very much for resolving, greatly appreciated