Where is ini support team?

[LineDX]

For last week or so ini support team has not been seen on the forums answering people questions or bugs? No 350 update since Apr 18 even with so many bugs/issues? 

Is 350 being thrown on the back seat just like 300?

It's very disappointing, spending that much money on this product and not knowing what's the status on the issues/fixes? 

Team ini needs to update their clients at least. 

 

Too much silence is not a good sign. My 2 cents. 

[haza2]

1 hour ago, LineDX said:

For last week or so ini support team has not been seen on the forums answering people questions or bugs? No 350 update since Apr 18 even with so many bugs/issues? 

Is 350 being thrown on the back seat just like 300?

It's very disappointing, spending that much money on this product and not knowing what's the status on the issues/fixes? 

Team ini needs to update their clients at least. 

 

Too much silence is not a good sign. My 2 cents. 

100% not. The team are hard a work fixing and testing bugs with an update in the making. Sorry if you feel we haven't been present enough but rest assured it all gets checked everyday and reported on. 👍

[newmanix]

No answers to my issues. Which also remains unresolved from others. I'm pondering a credit card dispute at this point. At the very least an acknowledgement would suffice.

[ykeyre]

On 5/8/2025 at 5:49 PM, newmanix said:

No answers to my issues. Which also remains unresolved from others. I'm pondering a credit card dispute at this point. At the very least an acknowledgement would suffice.

Same here. I don't want to be sour, but this is getting tiresome!

[Powie]

I gave up if i read the new changelog of 1.0.9........ 
 

added .. added  .... added.  

It seems that hte core problem of wasm crashes and CTD has NOT been fixed..... 

stop producing more and more bugs. come back to the roots and bring us an usable airplane we have payed for......... 

quit your script kiddies, hire some guys to code some more realistic  systems 😵‍💫

[jay_cee87]

On 5/8/2025 at 4:56 PM, haza2 said:

100% not. The team are hard a work fixing and testing bugs with an update in the making. Sorry if you feel we haven't been present enough but rest assured it all gets checked everyday and reported on. 👍

Doesn't seem like you did a good job on 'Fixing and testing bugs with an update in the making'

You have released a new update which has made this £70 product totally unusable.

Please immediately offer the option to roll back to V1.08 so I can use this product.................

[haza2]

I will report everything you are saying back to the team so we are all in the loop. We appreciate your patience.