wasm crash WASM Crash Report

[MamaPrince]

I have fallen victim to this headache starting tonight. Happened 6 times now.

 

Experienced six screen crashes and other functionality of the aircraft stop working when I have selected ATC COM on the right hand center screen when I click ATC COM, it clicks it then just freezes along with no cursor movement. In the prepping stages at KMCO. Forcing to restart the flight 

Some buttons still have sort of functionality by being clicked and light up but a lot of them do nothing and rotary knobs turn but also do nothing. Tried clearing the WASM folder and still happened. Third time tried using the left side MFD and still froze. Just tried again on fourth time and still happened. Fifth time tried at another airport and still happened.

Tried a final time switching to the unmodeled cabin version and still experienced it. Plane is unusable at this point. I have been using this plane just fine and have changed nothing and all of sudden it starts crashing

[haza2]

On 5/4/2025 at 8:21 AM, MamaPrince said:

I have fallen victim to this headache starting tonight. Happened 6 times now.

 

Experienced six screen crashes and other functionality of the aircraft stop working when I have selected ATC COM on the right hand center screen when I click ATC COM, it clicks it then just freezes along with no cursor movement. In the prepping stages at KMCO. Forcing to restart the flight 

Some buttons still have sort of functionality by being clicked and light up but a lot of them do nothing and rotary knobs turn but also do nothing. Tried clearing the WASM folder and still happened. Third time tried using the left side MFD and still froze. Just tried again on fourth time and still happened. Fifth time tried at another airport and still happened.

Tried a final time switching to the unmodeled cabin version and still experienced it. Plane is unusable at this point. I have been using this plane just fine and have changed nothing and all of sudden it starts crashing

Hello,

Sorry to hear this happened to you. Please could we have a few more details to investigate. Thank you very much.

Step 8. Please provide the following information

• Aircraft: A350-900 or -1000
• Simulator: FS2020 or 24
• Navdata Method: SIM DEFAULT or NAVIGRAPH
• OFP: Include a PDF of your Operational Flightplan (OFP) if related to FMS/Route Procedures crashes
• WASM Error: The error you copied in Step 4 above
• Specs: CPU, GPU and RAM of your system.
• Autosave File:  Please include the latest ".bin" autosave file prior to your crash. 

Step 9. Where possible, include on your report

• a Screenshot / Video showing what you pressed/did just before the crash happened to give us more clues. 
• steps on how to reproduce the crash so that we can try ourselves with debugging tools to identify the cause of crash.
• The Autosave File, include the latest ".bin" autosave file prior to your crash to help us reload into same scenario.
  
  FS24 Autosave Folder Paths
  - Steam: %APPDATA%\Microsoft Flight Simulator 2024\WASM\MSFS2024\inibuilds-aircraft-a350\work\autosaves
  - MS Store: %LOCALAPPDATA%\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalState\WASM\MSFS2024\inibuilds-aircraft-a350\work\autosaves
  
  FS20 Autosave Folder Paths
  - Steam: %APPDATA%\Microsoft Flight Simulator\Packages\inibuilds-aircraft-a350\work\autosaves
  - MS Store: %LOCALAPPDATA%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\Packages\inibuilds-aircraft-a350\work\autosaves