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Navigraph data ANF not available

pijnackerpilot
in Systems

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Hi all, 

I have encountered a bug in the A350-1000 with regards to the navigraph data token within the OIS/ANF function. In preparation of a flight earlier today from OTHH to VABB I was prepping the flight charts within the OIS. Without issues I was able to create clips by pinning charts and I have no problems accessing the charts. When I access the ANF function though it indicates that airport nav data is unavailable. When I look at the 3rd party option screen to remedy the situation I see a QR code prompting me to link my Navigraph account again which, after scanning the code, does not work. Despite this I can still access all charts within the OIS. Even switching nav data does nothing. I cannot reset my credentials as that option is not present.

Any pointers to what I can do to resolve the issue?

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