350 Not loading Navigraph charts

[LineDX]

HI guys, trying to load navigraph terminal charts on EFB after initial setup but EFB not loading airport charts. Enrt chart is visiable. Airport chart is visible on the ANF on ND. Also d-atis and weather not working in ATC/com page. Both in FS2020 and FS2024. Not un SU1 beta. 

Edited February 26 by LineDX

[Airway88]

Yeah I got the same issue, thats the only thing that doesn`t work, but the rest works flawlessly!

I even did follow the steps on the FAQ site, and still doesn`t load Navigraph charts at the moment.

[duffzeth]

Hi, the same in MSFS2020. 

On inibuilds page, they says for MSFS2024 update SU1 BETA it's is required to get Navigraph charts working.

But, for MSFS2020 any idea how to do for getting Navigraph charts? (No update for available for MSFS2020)

Thanks in advance.

[LineDX]

Just updated to su1. charts works great. FS2020 no charts yet. T/o trim issue gone. ATC/com still not loading weather. 

[peternorth]

Yep, im 2020 user and Navigraph not working. 

[Hor1463]

Same here, Charts are not working in FS2020.

[Gazguzzler]

Exactly the same issues here as LineDX describes, also using MSFS2020.

[Rene Feijen]

Same problem here with Navigraph charts in MSFS2020. Have to try in MSFS2024 yet.

[Rene Feijen]

BTW I do see the ENROUTE chart, which I suppose is also Navigraph by the looks of it.

[Eddie]

Hello,

This is a known issue, we're working on it! Apologies for the inconvenience and very much appreciate the patience 🙏

[Denny Knepper]

Glad to know it was not something I was doing wrong (MSFS2020 and no charts). I kept entering the code that I was given, and the Navigraph page said I was connected, but the panel in the A320 (3rd Person in the Options), would never change.

Not sure why this issue did not show up with the YouTube folks who got an early release. 

Hope this gets resolved quickly. I'd like to figure out how to use this airplane.

Edited February 28 by Denny Knepper
Added more text

[Rene Feijen]

Navigraph Charts works fine in 2024 version A350.

[LineDX]

Works with the new update. Thanks inibuilds 

[Rene Feijen]

Works indeed fine with the update in 2020 also now! Great!

[Leroy]

Hello, 
I downloaded the SU1 beta, Navigraph works, but ENROUTE I only have the standard card, on the MCDU D-ATIS text doesn't really work it's horrible inibuilds releases a version not finished and msfs2024 the same thing !!!

[LineDX]

D-atis is not available at all airports. To get weather on atc/COM page you have to setup a hoppie account. Input the hoppie code on 3rd party options on OIS page, then go to connect on ATC/COM page and select vatism with appropriate channel from the combo box. Then try update all on D-atis page after making sure the stations icao codes are inserted in text boxes. This should be it. 

Edited March 1 by LineDX